Won't let me login: Infinite loading dots

This started occurring about a minute ago, and I can’t even login to my account at all. Whenever I click login with the correct username and password it results in infinite loading dots. This is a major bug if this is occurring to everyone else on the roblox site, to see if it wasn’t just my browser I used it on multiple different browsers and they all had the same result.

Log In Popout

https://gyazo.com/5c8758dc5441d9848110b7bc37078dea

Log In Page

https://gyazo.com/45c4aac41ca0ac6f1efb592a08841601

1 Like

I think the FunCAPTCHA just happened to have another hiccup again.

2 Likes

Could you show any browser logs / errors that may be relevant to this error? Open it up by pressing F12 / Ctrl+Shift+I / Right-clicking and inspect element. Then go to console and see if there are errors worth adding to the post.
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Additionally, check the networks tab to see if any requests fail / are getting blocked. It can happen due to chrome extensions, or because of server failure.
image

1 Like

Just out of curiosity, I took a quick peek at our service graphs from around the time you reported and the operations team channel where the real people who keep Roblox alive deal with issues. According to both the graphs and the conversation, there was a brief outage in network logins caused by a mis-configured service that they had to fix. It wasn’t just you, but the heroes in the network operations team diagnosed and fixed it in under 5 minutes.

8 Likes