Xbox Badges bug (6+ badges unselectable on badge screen))

App Version: 1.588.516.0
Platform: Xbox Series X
Experienced since playing on Roblox on Xbox.

Title: Xbox Badges Bug: Cannot interact with badges when displayed in one/top column

Description: Roblox shows a badge screen if 5 badges are present. However, you may not interact with the badges until you jump a column. No sounds, no titles. But when you do go down, a sound plays and a title gets selected. That’s the moment when you can select the badges.

But when everything gets stuck in one column in the badge screen (6 badges), then you can’t select anything. Roblox on Xbox used to display these badges in two columns. Please fix the bug.

Reproduction Steps:

  1. Open the Roblox app and navigate to a game with 5+ badges.
  2. Open the badge screen.
  3. When a game has 5 badges, it’s displayed in two columns. You can’t interact until you move the controller down.
  4. When a game has 6 badges or more, it’s displayed in one column. It used to be displayed in two columns as seen in the older roblox footage

Expected Result: The badges should be displayed in two columns at all times and be in an selectable state.

Actual Result: The badges are displayed in one column and are not selectable with no sounds and no titles.

Evidence: Here are some videos that show the bug:

Frequency: Always
Impact: Moderate. It is expected to always be able to view badge info and info about how they are obtained., but due to this one column bug now it isn’t.

Xbox Badges Bug - YouTube:

Can someone from Roblox look into this?

Edit: made several adjustments to allign with bug reporting standards


We’ve filed a ticket to our internal database, and we’ll follow up when we have an update!

Thanks for the report!

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