Xbox Controller Input Issue

[KizmoTek]

Game: War Tycoon

Specifically on Xbox, the input data that UserInputService passes in keeps thinking that the player is holding the Right Joystick upwards which causes players to not be able to use Planes on Xbox at all.

However, this issue does not happen on PC with a controller plugged in, it’s only happening on Xbox so we are having trouble even being able to debug the issue.

I attached a code snippet in a private message.

Here is a video of the issue:

A private message is associated with this bug report

[Howimetted]

Thanks for the report! We’ll follow up when we have an update for you;

[MetaVars]

Hi KizmoTek!

We are wondering if the Virtual Cursor is active on XBox ?

[KizmoTek]

Hey, yes we do use the Virtual Cursor however on PC I just tried using the plane camera with the VC enabled and it doesnt cause the issue that happens on Xbox so it shouldn’t be related to that.

[NoUniqueAddress]

Hi KizmoTek,

Please add me and MetaVars to the private message.

Thanks

[KizmoTek]

Sure! I added him to the private message.

[crypto_mancer]

Hello,
The game code in question was shared in a private message. We have determined this to not be a bug with the engine, and have shared our recommendations on how to modify the game code to resolve this issue in the private conversation.

UserInputService is working as expected. Let us know of any other issues with Roblox. Thanks!