Xbox players crashing when attempting to teleport

Xbox players of my experience have been unable to teleport from their hub Place to any attached Place without crashing. In both of these experiences, there is no requirements to join the Start Place/hub world of the experience, but there is in-game requirements to enter the additional Places (ex: level requirement, and quest completion).

When it started happening:
Our first recorded bug report was 22 hours ago. Neither of these experiences have been updated in the last 30 days.

Experiences I own that are experiencing this issue:
https://www.roblox.com/games/566399244/CREATION-Elemental-Battlegrounds
https://www.roblox.com/games/2753915549/UPDATE-14-Blox-Fruits

6 Likes

Also happening to us here, first reports in the same timeframe. We’ve lost about 90% of console players because we rely on teleports.

https://www.roblox.com/games/5911084042/Specter-ARCADE?refPageId=a3eb6ed0-eff8-4a70-b90a-500b0f10a2eb

3 Likes

thanks for the report - we’re investigating the issue.

6 Likes

I’m also experiencing the same issue, all Console players have dropped off and aren’t able to get past the start place.

Doesn’t seem like a single place within my game (except for the start place of course) is attracting any Console players. This did start to happen about a day ago for me as well.

Start place: INFINITY RPG - Roblox
Place affected: INFINITY RPG - Roblox

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1 Like

Hey all, thanks for reporting this. We just rolled back a change that should address this issue. Please let us know if teleports are working correctly on Xbox again.

8 Likes

I can confirm this is no longer an issue and Console players are able to join again.

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1 Like