The title is self explanatory, I attempted to DMCA assets on a group that was stolen from me, and then my account got deleted instead of the group being deleted.
Your account should NOT be terminated if you delete your own assets off a group, I don’t know how else to explain it…
Before you ask me why I did this, I did this because I was compromised and wanted to delete all the assets the group stole off from me, and unfortunately Roblox deleted my account and did NOTHING to the group… peak moderation
Roblox moderation in a nutshell
I wish the AI was smarter
Hey @Arylist
I’m quite sure you made some mistakes when filling out the DMCA form.
I can assure you 100% that DMCA requests are reviewed by the designated human team; no automation is used.
If there has been an error, appeal the ban to the moderation team. If what you’re saying is true, they will unblock your account quickly.
In short, what you’re describing is not a bug but rather a misunderstanding on your or Roblox staff’s part.
I dont think you understood the post.
I DMCA’d an asset from a group that was stolen from me, and instead of the group’s owner getting terminated I got terminated instead (They deleted the group’s assets, so that means they did half their job right…)
If i “appeal” this I’d still get re-terminated since roblox would think I’m doing a counter notice to someone else even though I’m not.
The point of this post is that when you DMCA a group it shouldn’t moderate the asset creator that has already left the group for months if not years but the group creator…
Thanks to Developer Relations i got unterminated, however this does not stop the issue that whne you DMCA a group asset nothing happens to the owner of the group.
I’m not sure how you can mistake the post that precisely explain the full situation will a thorough detail.
But it’s not true, you are the ones who didn’t understand my comment. As proven, he went to appeal to the dev team, and they unbanned him as I described above. What happened is a misunderstanding. Who would be so stupid to file a DMCA against themselves voluntarily? It’s just a misunderstanding between him and the staff who handle these things.
No, that would be stupid. But It’s roblox, anything can happen.
Here’s the confusing part, how does someone who appealed with the email attached to the account get terminated?
When this process is carried out, no thorough checks are performed on the accounts; only the configurations and publication dates are looked at, as well as if there are similar configurations / assets on Roblox. If the DMCA you filed is confusing or incorrect, it causes confusion for the staff handling it.
It’s understandable that mistakes happen because they are human, but since there are thousands of requests, the process is done quickly, and it’s easy to make errors. Nevertheless, mistakes can be corrected by appealing and fully explaining the situation to the team.
We aren’t talking about Auto Moderation of People in roblox it’s a different topic this (DMCA)
No offense, but that’s just a poor excuse to simply state that Roblox amongst other communities can be the most eventful.
Is there no suggested template of clarification towards the situation stated in the DMCA report or is it just free formatting?
In terms of your explanation, I now understand. Kinda whacky, but I can respect that from the DMCA team since they’re manually led by people.
I can’t say it for sure, I’m just stating that these are misunderstandings that can be resolved by appealing if there are mistakes. The topic of DMCA is a powerful tool given to creators and must be used with responsibility.
Using it irresponsibly or confusingly can lead to unpleasant situations like these. I have never experienced any of these problems.
Hey, y’all. I’m the PM in charge of Rights Management (while we backfill for a permanent PM—please send in your referrals!). Couple things:
In the meantime, I’m balancing pushing on these core issues with being responsive to forums, Guilded, etc., so you may not hear from me as much as any of us would like. Keep the feedback coming regardless. We do use it. 
There are so many loopholes that you might as well completely change this system.
For instance, recently someone stole my game icon. I reported their image link through the rights manager as reported content, and then I uploaded my own game image. Roblox deleted both images because they were identical. Later, I contacted support to restore my game icon, and when my image was restored, the image of the game I claimed copyright on was automatically restored too. Your auto moderation system can’t differentiate between copyrighted and moderated images, right? This creates an endless loop, and at the end of the day, the deletion of my claimed image means the deletion of my icon as well. If I send an appeal because my icon was removed, their game icon ends up being restored on the platform without them sending any counter notice, all without my knowledge. I’m not sure how legally correct this is, but this automatic moderation needs to be fixed.
Ack. I think you might want to follow-up with DevRel folks, as I believe we can resolve the issue you describe.
nice! apologies if unrelated slightly, but would there be any way to DMCA privated games? i understand that obviously it is hard to prove copyright infringement in a private game, but we have an old developer that has a copy of our game, including copyrighted/private game assets and content.
they are blackmailing us in an attempt to rejoin the group, and occasionally they public the game and send us screenshots of them going to uncopylock. the dmca team were really useful when we sent a request but obviously there was nothing they could do.
is there really any course of action here? perhaps devrel? they’ve also sold off our scripts but obviously that’s a off-platform issue.
I do think DevRel is your best next-step, here. FWIW, whether something’s private or not, if you have a link to it, you should be able to report it in Rights Manager. Bug me if DevRel can’t help.
