503 errors on Developer Hub, cannot access site

lego_model · March 20, 2020, 4:27am

Today (March 20th, 2020), I have been experiencing 503 errors in all parts of the Developer Hub, and unable to access any pages of it.
There is a 100% chance of reproduction on my testing devices(PC and mobile).
Steps of reproduction:

Open https://developer.roblox.com/ or any other link relates to the Developer Hub will return a 503 error.

Screenshot/Proof:

Software Specifications:
Windows 10 64-bit Version 1909 Build 18363.657
Browser: Microsoft Edge Dev 82.0.453.2, Firefox 74.0
Mobile Browsers are also affected: Chrome for Android 80.0.3987.132 and Safari on iOS 12.4.5

EDIT:
This issue affects developers from various locations around the world. According to the following replies and my research (via proxy and VPN), those countries/locations are currently suffering from this problem: (in alphabetical order)

Australia
Hong Kong
India
New Zealand
Philippines
Singapore
Texas, United States
Vietnam

Countries/locations that are not affected:

Brazil
Canada
France
Germany
Italy
Netherlands
Norway
Russia
Seattle, United States
Sweden
Switzerland
United Kingdom

byc14 · March 20, 2020, 4:32am

I also get this error when trying to access any part of the devhub.

It is probably an issue with content delivery to certain regions. The error is returned when connecting to the devhub from a server in Sydney, but works fine from servers in London and Seattle.

lego_model · March 20, 2020, 7:32am

How can I temporarily avoid this problem? I need to get information of some functions I will use on my stuff, but the error rendered me from doing so.

Aniline_Purple · March 20, 2020, 9:59am

Been experiencing this issue for the past few hours as well.

As a workaround, you could use Studio’s Object Browser (View → Object Browser) and look for references there.

BabyGothRBLX · March 20, 2020, 10:18am

Have also been receiving this issue. If you don’t mind me asking, are you Australian?

Y_VRN · March 20, 2020, 12:08pm

An alternative for this is to visit the Wayback Machine and browse there. I had to warn though that the entire API might’ve not been archived.

http://web.archive.org/web/20200308202753/https://developer.roblox.com/en-us

Forcoy · March 20, 2020, 12:20pm

Could you try a different browser?

Y_VRN · March 20, 2020, 12:21pm

I tried Internet Explorer (an old one) and it still gave me the error.

Forcoy · March 20, 2020, 12:23pm

I have never got such issue and I always use google chrome.

Quwanterz · March 20, 2020, 1:47pm

Also experiencing the same problem in Google Chrome and also in mobile.

xKorl · March 20, 2020, 6:42pm

It has nothing to do with browsers, unfortunately.

bestw9 · March 20, 2020, 10:02pm

It seems like this issue is present across many parts of the world right now judging by the replies to this topic. Here is a summary so far:

Cases reported from:

Australia
New Zealand
Philippines
India
Singapore
Vietnam
Hong Kong
Texas, United States

Confirmed to be fine:

Canada
The majority of US states (excluding Texas, but apparently including Seattle)
United Kingdom
Norway
Brazil
France
Italy

xKorl · March 20, 2020, 10:03pm

I’m in Texas, and I’m experiencing this too.

tralalah · March 20, 2020, 10:41pm

I don’t have this issue, I’m using google chrome and I live in Canada, if that means anything.

Just to be sure, I’ve tried this on Edge and Internet Explorer (flame me now). They work fine. I’m still surprised internet explorer loaded faster than Edge… But yeah it’s not a browser issue so it’s probably a location thing. If there are cases from Texas and Australia then idk maybe you guys down south are just getting the wrong end of the wifi today.

Y_VRN · March 21, 2020, 7:39am

I’m here in the Philippines and I am experiencing this issue as well.

RuizuKun_Dev · March 21, 2020, 8:26am

I can’t access anything, this is bad I need to read documents that should be available in Studio; it’s hurting my productivity.

Demon_ster · March 21, 2020, 8:38am

Same in Singapore.

Using a VPN to United States fixes it.

Y_VRN · March 21, 2020, 8:41am

In the meantime, you could try browsing RDH using the Wayback Machine. It works but I doubt the whole API is there.

FastAsFlash_Dev · March 21, 2020, 8:55am

I live in India, so I dont think it’s just 2 or 4 countries. You can try a VPN to check. I am still having this issue.

lego_model · March 21, 2020, 8:59am

From all of the replies above, this issue seems to be present in Asia and Australia, and it still isn’t fixed after a day. Guess we would have to either use a proxy or VPN, since the Wayback Machine didn’t archive the whole API Reference page. Hopefully Roblox will be soon aware of this.