PSA: Despite what the email claims, nothing was archived nor removed. Additionally, this likely does not mean any false punishments will be taken off permanent records.
I also recieved this email, after literally over a year they finally acknowledged it.
The only problem is that all the assets in question STILL EXIST AND ARE STILL USABLE NONE OF THE ASSETS ARE ARCHIVED - ALL “ARCHIVED” ASSETS WERE MERELY TAKEN OFFSALE, OR LEFT UNTOUCHED IF ALREADY OFFSALE
Again, this email everyone received is 100% false for all intents and purposes. No assets have been actually archived or removed.
If any moderation does come from the apparent archived assets, I’d put money down that support would proceed to lie once again about “oh we don’t have any tickets” “oh these weren’t archived” etc etc and nothing would change.
NOTE: Assets can’t be put back on sale it seems.
Can we get Roblox staff into this thread to give an official statement on why they’re lying about such an important matter?
Caution is definitely fair considering our experiences so far.
Keep in mind that assets that have been “archived” are now dead links that lead to the default catalog page. People might be still be able to wear them when they edit their avatar, but if they click on the item in their inventory they won’t be able to even see the link.
Another thing that needs attention are items uploaded to groups that are no longer under ownership of the person(s) who uploaded them. Those items were ignored.
Not for me? A lot of the clothes I requested to be removed were uploaded by me in an old dead group that I no longer own. A few months after I sent the original email, I transferred ownership of the group to a random alt and left the group. And all of those clothes got hidden from the Catalog today. Maybe it worked for me since I still owned the group when I sent the email?
Yup, actually now another puzzle piece falls into place.
On March 11 I posted what seemed to me to be a bizarre email from the Copyright Agent that they couldn’t even verify me as the owner the very items I uploaded.
How is that possible?
Did my user name not appear under those items?
After today, now it makes sense that the key word here is “owner”.
Now it makes sense that email was a prelude to what happened today.
Items in groups that I do own got removed. Groups without an owner got ignored.
So how are they verifying ownership? The user that uploaded them or the inventory where that item is based, a group or a user.
Maybe ownership is defined by who owns the group now?
So it shows Roblox has been working on this for quite a while.
Just a guess, but perhaps they first check the “creator” of the item. If the creator is a group, check the owner of the group. If owner exists, check if you’re the owner. If you aren’t, then check the original uploader of the item.
Maybe there’s been an oversight where if the owner of the group doesn’t exist then they won’t check further. Just throwing random things out there at this point.
How it used to be, even if an item was uploaded to a Group Inventory, the page for any given item would still say the Creator’s Username. Now it just shows the group name as the creator.
I think you’re confusing this with the page showing the name of the person who last updated the item, a very long time ago when Created/Updated dates were visible. It always displayed the group as the creator.
To add on to this, I’m honestly kind of fine with just having the ability to “unlist” offsale items from the Catalog. This should really just be a feature built-in to the creator dashboard.
But this doesn’t exactly prevent you from being moderated or DMCA’d for the item.
This is the worst part of it all too. The fact that they just…force our stuff offsale and nothing else?
I would much rather they either fully archive the content as promised, or leave it onsale until they’re willing to do the exact thing they have promised to do about 3 times during the span of well over a year.
We’re still risking our accounts until the next time bomb goes off, and now we can’t even make the most of it in the meantime until that termination date. That’s the part that angers me most.
Okay, I think I got it.
Maybe Roblox was forced to do that because of some European Union laws. And that might explain why other people can’t get this request completed if they don’t live in a country that is part of the EU.
Except I personally don’t live in the EU (Aussie here) and never once told support I was, nor would they have any reason to believe so (I don’t use proxies/VPNs, my ID is an aussie ID, so on and so forth) yet I got the exact same email everyone posting in this thread did + all the issues and notes I’ve written above.
So, if this is a legal EU related matter, it’s the first time Roblox is applying it to all users (as users outside of the EU can’t ask for a right to be forgotten, nor can users outside of the EU ask for a copy of all their data - a service which I still wish to use for many reasons - as both of these things are EU law related, and in turn websites don’t legally have to give those options to users outside of the EU)
That might be the compromise Roblox was going for.
I saw some post somewhere forever ago where they were looking for ideas that would be fair to people who may have bought the assets in question.
So, to quote:
might be the ultimate compromise.
All we have to make sure is absolute assurance that Roblox stays true to their word.
Refunds are interesting, and are probably the main reason why Roblox hasn’t allowed us to properly archive clothing for so long. The only ways I can think of handling refunds would be:
You pay for refunds by giving up the total amount of Robux earned from all sales of the item.
Problem: You would need to have enough Robux in your account.
Refunds are distributed by Roblox, and you keep your Robux, but the refunded Robux can’t be DevEx’d or given back to you via other sales of your items.
Problem: Having to deal with hypothetical “poisoned” Robux like this could be really confusing.
Following up on this, it does seem like the whole refund process is what’s holding Roblox back from allowing creators to archive clothing assets; although, it is a bit odd considering UGC creators can do the same with ease.
I honestly wouldn’t have a problem with the first solution where I would pay back everyone who has purchased my clothing asset with the robux in my account. I just want it gone & the risk of getting terminated because of clothing I uploaded years ago eliminated.
If they do decide to implement a system where one can archive clothing assets, they should make it similar to UGC, where one can archive any clothing asset one has uploaded, no matter whether they do or do not have access to the group it was uploaded under.
Again a case of Roblox favouring their special selected creators. First they get away with uploading references to pornography, then they get away with stealing from Roblox itself, and now I find out they also have special treatment with being able to archive stuff (I’d put that on Roblox knowing the price floor is outrageous, so they’d get more money from people rebuying UGC opposed to rebuying 2D clothing - that, and Roblox trying their hardest at every step to phase out 2D clothing)
