To add on to this, I’m honestly kind of fine with just having the ability to “unlist” offsale items from the Catalog. This should really just be a feature built-in to the creator dashboard.
But this doesn’t exactly prevent you from being moderated or DMCA’d for the item.
This is the worst part of it all too. The fact that they just…force our stuff offsale and nothing else?
I would much rather they either fully archive the content as promised, or leave it onsale until they’re willing to do the exact thing they have promised to do about 3 times during the span of well over a year.
We’re still risking our accounts until the next time bomb goes off, and now we can’t even make the most of it in the meantime until that termination date. That’s the part that angers me most.
Okay, I think I got it.
Maybe Roblox was forced to do that because of some European Union laws. And that might explain why other people can’t get this request completed if they don’t live in a country that is part of the EU.
Except I personally don’t live in the EU (Aussie here) and never once told support I was, nor would they have any reason to believe so (I don’t use proxies/VPNs, my ID is an aussie ID, so on and so forth) yet I got the exact same email everyone posting in this thread did + all the issues and notes I’ve written above.
So, if this is a legal EU related matter, it’s the first time Roblox is applying it to all users (as users outside of the EU can’t ask for a right to be forgotten, nor can users outside of the EU ask for a copy of all their data - a service which I still wish to use for many reasons - as both of these things are EU law related, and in turn websites don’t legally have to give those options to users outside of the EU)
This would basically defeat the point of archiving, and exposing the email we just received as a lie.
I believe they don’t actually delete them because you could technically dupe Robux if they did refunds for the shirt.
That might be the compromise Roblox was going for.
I saw some post somewhere forever ago where they were looking for ideas that would be fair to people who may have bought the assets in question.
So, to quote:
might be the ultimate compromise.
All we have to make sure is absolute assurance that Roblox stays true to their word.
Refunds are interesting, and are probably the main reason why Roblox hasn’t allowed us to properly archive clothing for so long. The only ways I can think of handling refunds would be:
Following up on this, it does seem like the whole refund process is what’s holding Roblox back from allowing creators to archive clothing assets; although, it is a bit odd considering UGC creators can do the same with ease.
I honestly wouldn’t have a problem with the first solution where I would pay back everyone who has purchased my clothing asset with the robux in my account. I just want it gone & the risk of getting terminated because of clothing I uploaded years ago eliminated.
If they do decide to implement a system where one can archive clothing assets, they should make it similar to UGC, where one can archive any clothing asset one has uploaded, no matter whether they do or do not have access to the group it was uploaded under.
Again a case of Roblox favouring their special selected creators. First they get away with uploading references to pornography, then they get away with stealing from Roblox itself, and now I find out they also have special treatment with being able to archive stuff (I’d put that on Roblox knowing the price floor is outrageous, so they’d get more money from people rebuying UGC opposed to rebuying 2D clothing - that, and Roblox trying their hardest at every step to phase out 2D clothing)
Do you mean that links to items you listed still work?
So update to this, it appears Roblox has indeed archived the items I listed that were in a group that is no longer under my ownership.
So now I have absolutely no idea what the email that said they couldn’t verify some assets I uploaded as assets that I uploaded is even referring to. Lol.
Update:
If you own an “archived” clothing item, you can still see it in your inventory/avatar editor, and view the item details page without it redirecting to the Catalog home.
If you don’t own the item, it won’t show up in anyone’s inventory or “Currently Wearing” on your end, and if you have the link, it redirects to the Catalog home.
I didn’t realize this at first because I had deleted all of the items from my main account’s inventory, but I still own a couple of the items on a different account.
That sounds like a fair compromise. The links are exclusive to accounts that own the items.
What is going on with this currently?
Ever since Roblox did that out of the blue archival of stuff for various people on April 9, nothing has happened since.
Now people are having trouble even emailing the ip_content_removal and/or the Copyright_agent to have anything archived.
Unless something changed, ipcontent_removal_request@roblox.com hasn’t been in use since 2021
This is the email I got way back in March, almost a month to the day they actually achieved anything.
I posted about this back then. I actually used the ip_removal_removal request email only a few weeks ago to see if it actually works, and so far no reply
Felt like this would be relevant here. Earlier today Roblox staff hosted an AMA and they answered some questions related to archiving clothing.
Q:
A:
Q:
A:
So yes, they are aware of this issue and are actively making progress towards a solution. From what I can understand, it seems like their plans are:
Unfortunately, there will be no way to completely delete an avatar item from the platform, as full deletion seems to only be reserved for moderation/DMCA reports. Refunds also apply here.
The way they have recently gone about with handling archival requests (just taking the items offsale and hiding them from the Catalog) is probably going to stay as this feature develops further.
I wish someone asked what will be done for the people who got punished in the past due to the lack of this feature. Lot of innocent people have lost their accounts due to this, and I’m not just talking about myself.
