Account Launched from different device (Error Code: 264)

Bug Reports Engine Bugs
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#1

This has been reported before in 2020, but seems to still be happening.

Upon launching a game from the website, I frequently run into the “Same account launched from different device. Leave the experience on the other device and try again. (Error Code: 264)” error. This seems to only happen when utilizing the browser version of the platform, and sometimes I am forced into utilizing the Roblox app to join a game simply because it will not let me launch one from the website itself.

My system: Windows 11 Pro, 48GB Ram, AMD Ryzen 5 5600X @ 3.7Ghz, GTX 1660 6GB

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Expected behavior

When click play, or join on a users profile I expect the game to launch as normal and allow me to play it.

3 Likes
#2

If you are seriously unlucky someone could be trying to hack you, in which you should log out of all other sessions and maybe install a PIN.

Otherwise, this usually only happens to me when I rejoin a game so fast it didn’t know that I left the game.

Hope you figure this out!

1 Like
#3

I have 2FA + a pin on my account. And have logged out of all sessions recently. So I know it’s not because someone is actually on my account.