Add a option to appeal a bug report closed

As a Roblox developer, i found out that certain bug reports get closed without a specific reason or you disagree with the reasoning, my solution would be able to appeal the option to Roblox Staff or to have a new “Request Open” button next to the topic name whenever the topic has been set to closed

For example, a topic got closed for being a “feature request” while i disagree with their decision and being certain that this is a bug report:
(Name and pfp censored for privacy reasons)

Another situation would be if you made a normal bug report and staff closes it because they believe that theres invalid information.

This would be a nice addition as many bug reports get closed without specific context or not agreeing with the reasoning of the staff and a appeal option would probably be a solution to this. It would also be good being able to reopen a bug report if it got closed for “Invalid Information” instead of making a new bug report when theres already certain information provided.

Note that i not only mean when the topic gets closed itself but also when the status gets changed to “Closed” as this sometimes happens without a staff reply ever again

This would improve my experience using the devforum and probably for others too

2 Likes

While I agree with this, 99% sure the referenced topic in question was intentional and not a bug lol.

2 Likes

Possibly i just had to get some example quickly as a reference

I can probably find a better example if i have some time in the future

2 Likes

It would be better if you could manage to change the category from bug report to feature request. If it is not a bug rather than an intentional change/behavior/design, you could edit the post and do small modifications if forum users, Roblox employees, or both parties say to the OP that it is a feature request.

1 Like

This applies to all categories as-well. If a topic just gets immediately closed it discourages reposts of genuine questions/feedback that fit under a category. It may also discourage new users from using the forum entirely. The moderators should instead move the topic to the correct category and send them a feedback message pointing them to what that category is and why.

Totally agree!! We are working on this :slight_smile: stay tuned.

3 Likes