Add a #platform-usage-support category to prevent off topic posts

[Automationeer (Eleanor)]

This is needed now more than ever, with the new FF subcategories being abused drastically.

This forum needs an accessible catch-all place for this kind of junk to stop it polluting useful categories.

[Ty_Scripts (IAmTrulyGreg)]

This feature has had 100% support from September 18-earlier today, a span of 93 days. turns out poll was added Nov 13, so a span of 38 days. It still has 98% support, only one person does not support. DET should have noticed our concerns by now. We all want and need this.

[CanadianCrepe]

I agree with this, a lot of posts in the #development-discussion category are questions – not actual discussions. I don’t blame them as they have nowhere else to post the topic.

[CanadianCrepe]

To add to this, I also have some questions about the platform, but I can’t put them in #development-discussion because they aren’t actually discussions and they just take up space.
I fully support this, and as @Ty_IsHomeSchooled said:

@Ty_IsHomeSchooled

This feature has had 100% support from September 18-earlier today, a span of 93 days . turns out poll was added Nov 13, so a span of 38 days. It still has 98% support, only one person does not support. DET should have noticed our concerns by now. We all want and need this.

[Piggeni]

I agree, this should be beneficial to the community and should prevent off-topic posts. It should also fix some issues in the discussions, and you totally got my support.

[CanadianCrepe]

https://devforum.roblox.com/t/roblox-having-technical-issues-with-images/966080
This is one of many examples of a post which could belong in this category – we all want this, and this is needed, please add this.

[UnpalatabIe]

This should’ve gone to website bugs instead because this is a bug report (website doesn’t load transparent PNGs correctly) rather than a question on how to use the platform.

[FxllenCode (fallen)]

I’m bumping this thread yet again.

This issue is getting worse and worse. At this point, #help-and-feedback:game-design-support is completely filled with spam and off-topic replies, not at all relevant to game design, instead, this category is being used to fill platform questions.

Game Design Support category needs fixing

Game Design Support seems to be inconsistently enforced with the rules when it comes to being on-topic, and it’s as simple as that. For example, one would see a post about scripting in the art category likely moved, but the same doesn’t apply for game design support.

In this picture (credit: @sjr04) every single recent post in #help-and-feedback:game-design-support could be flagged:

This needs to be addressed and added.

[lluckvy (aaron)]

Could this be considered? Flagging posts seem like a chore now

Now I don’t have an issue with flagging posts but when you have so many in a day it’s overwhelming…

[DutchBloxxer]

Hi developer relations,

We need this category to be added. It’s mandatory to ensure I and other developers can keep using the Developer Forums as a resource instead having to constantly flag things and get frustrated.

In case your argument to not add this category is that we have Roblox support, I’d like you to know that nearly all people I’ve talked to have bad experiences with support.

The people who post off-topic on the Developer Forum to get proper help for their problems are frustrating, but on the other hand I also understand them; there is no alternative (Roblox support isn’t an alternative; canned responses that don’t help you at all are ruling there).

Please consider this. Thanks.

[LucasMZ_RBX (LucasMZ)]

Bump because this should be released 10000000%. This would decrease a lot of #development-discussion spam, like a lot. While I understand this is supposed to be a “development” forum, a lot of still development related posts don’t fit a certain category on the forum.

[bitsNbytez (bits)]

This is needed on the DevForum, I support this completely. Miscellaneous questions often get flagged and are left unanswered, thereby stopping the developer from learning. There are so many questions that have been asked about Studio, about TOS clarifications, and either nobody answers them and they fade into obscurity, or they get flagged and deleted by staff.

[Hooksmith]

Hey folks, we’re thinking of opening this category, could you link me some posts that are high-quality examples (useful to others, well-written) of questions that are a great fit for this new category? We’ll use those threads to seed the content (move those over to the category upon creation so people have an idea of what should go there at a glance of the topic list).

@sjr04 @PeZsmistic @FxllenCode @Automationeer @Ty_Scripts @DutchBloxxer

[Ty_Scripts (IAmTrulyGreg)]

Sure, here are a couple of popular examples just from the past few weeks or so.

Game publish keeps failing

so I’m having some issues publishing my game, each time just getting the “publish/save failed” message. This issue has been around for me for a good few months however it’s been manageable as the game would publish after 4-5 attempts until now when it has just stopped altogether. my game is very script heavy and rather large so I fear this could be causing some of the issues however I’ve tried downsizing, removing some of the larger arias and removing a ton of the scripts but still results in th…

How to use your own sound in studio?

Hello. So i made a sound in roblox, and i want to upload that sound to my game (its a group game, i made the sound in the same group too). I tried to do that with copying the id of the sound that i made, then putting a sound to a model in studio, then pasting the id to that sound. But that didnt work, when i click preview it does nothing. How can i actually do that? Thanks.

Localization / in-game and in-studio translations not working, even with a complete cloud table and all settings enabled

Hi, I’m a little stumped on this as I’ve got in-game translations working fine in the past but for the love of my life can’t figure out why it’s currently not working. For this test place I… Ensured the TextLabel and its ancestors have ‘AutoLocalize’ set to true: [image] Enabled Automatic Text Capture and Use Translated Content: [image] Scraped the text in-studio, saved the LocalizationTable, then merged it into the cloud table: [image] Added the Spanish language and translated …

Text labels pixelating when too much exists

I made a random string generator in my game that creates a new textlabel and puts it inside of a SurfaceGui. Once ~300 textlabels are created, text is starting to pixelate, soon turning unreadable. Is there a way to fix it without deleting old textlabels? Expected behavior: [image] Actial behavior: [image] The text becomes completely unreadable after ~5 minutes of runtime.

While a few of these ended up being solved by themselves, not all users would have been able to do this and a category for this would be really beneficial. I have had a few of these problems in the past personally (namely publish failing and translation problems) and should these posts have existed in an accessible place, they would have benefited me greatly.

[absentdenik (dauser)]

I’ve made some research about my problem and it got fixed after deleting canvas group

[Hooksmith]

Thanks! Other folks: keep them coming, the more the better.

[ValiantWind (Val)]

Sorry to those who a got a notification from their topic being linked

Explorer and properties tab ui wont open

You can write your topic however you want, but you need to answer these questions: What do you want to achieve? Keep it simple and clear! I want to make the explorer and properties tab open again since i cant edit properties without them What is the issue? Include screenshots / videos if possible! They wont open no matter how many times i go on the view tab and click them, or do ctrl alt p or ctrl alt x. Heres a video link with the exact issue for better context …

Translation portal with problems when translating from English to Ukrainian

Hello Developers I make the following topic because a problem happened to me that when translating a word into Ukrainian Roblox moderated it as if it were something offensive when the meaning is not that way Developers, what solutions would you give me to solve the problem? Maybe I Should Talk To Roblox Staff About It I believe that the Ukrainian Community is the opportunity to grow in Roblox

{URGENT} Roblox won't let me import files from my PC

Hey Developers, Roblox isn’t letting me upload any images from my pc to make into games’ thumbnails Here’s what it shows: [aaa] It’s really stupid, can somebody help me? I had to re-install studio recentely, but I don’t think that will be the problem. Thanks for if you replied!

How to import model with bones to blender?

Hello there! I want to make animation in blender, but I don’t know how to import rig to blender. I tried using addon and plugin, but it didn’t import accessories, shirts and pants. But if I export model, I will not able to animate it.

What does "Commit Script" means

Can someone please explain what does “Commit Script” means: When I make changes on scripts I already published on my place this screen pops up [Screenshot 2022-10-07 225934] [Screenshot 2022-10-07 225904] This is annoying can someone tell me how to remove this?

Team Create is stuck on "Connecting to Server"

Hey there, Just for starters, I do not have access to #bug-reports, so since this is most likely something with code, this is the next best option. I started a new project over the last few days, been going pretty good and all, until today, Team Create suddenly crashes out of nowhere. I am baffled, I look up what could’ve caused this, and found that most people point at either rebooting your PC, reinstalling Studio or running it as Administrator. None of those work for me. Now, the thing is…

How Do I Remove Textures From An Imported Mesh

How do I remove all Textures from a Mesh that I Imported from Roblox Studio into Blender? I tried watching a YouTube Video but I still can’t figure out How! If you know, please reply and tell me how! Have A Good Day!

[ValiantWind (Val)]

Help Locating "Script" Icon In Roblox Studio Files

This doesn’t really belong here, but also doesn’t really belong anywhere else, but I really need some help. Does anyone know where in the Roblox Studio files can I locate the server script icon. I can’t find it online, and I need the icon for a plugin. I already searched through all of the “textures” folder, along with other folders, but nothing. It seem to have everything except for the script icon. If you have a high resloution version of the icon, or know where the original file is located, p…

When i export roblox-blender i loss colors of materials

When I export my models to blender they just show a plain color like a grey but they dont show the real color. [image] On the solid mode they look exact color as I exported them. [image] But if I change the mode to the render mode they look with texture but with a really plain color. [image] Someone knows how to make it looks with colors and with textures on render mode? Please help is urgent, I been doing GFX for almost 2 years is really fustrating that roblox, a millonaire company does…

Is there any way to export roblox studio to blender without lossing texture or color?

Hello, Is there any way to export from roblox studio to blender without lossing color or texture? If there is please reply this topic so you can help more people with this common bug.

Every time I try to publish a game update it does not work

Hello, I can’t update my game every time I try to publish it does this [Capture] I have tried on 2 different laptops, but it just will not work does anyone know if there is a way to fix it?

Game won't open. Won't Connect to server.. Output just says 'Connecting to server.'

Hello, When I try to open any game in studio, I can’t do anything, and my output just says ‘Connecting to server…’ Sometimes, if I wait long enough, it will tell me that if the problem persists, I should contact customer support. I have tried reopening studio, and restarting my computer. Thanks for your time!

[Hooksmith]

Thanks folks, I added the new category as requested and moved over some of the linked topics and some others I found: #help-and-feedback:platform-usage-support

These are subject to change based on how it fares:

• Name of the category (we may simplify it if we find a better option)
• About post content (https://devforum.roblox.com/t/about-the-platform-usage-support-category/2013656)
• Order on the #help-and-feedback page (currently at top, might move down)

I’ll leave this feature request open for a while to collect feedback. Thanks for suggesting!