I want to add 3 new categories to Bug Reports, Development Discussion and Help and Feedback:
-Roblox Events - pretty self explanatory, talking about Roblox Events such as The Hun: Mega Edition
-Moderation - would talk about Roblox moderation, bans, DMCA reports e.t.c.
-Exploits - can talk about hacking, but also about people abusing bugs, avatars, moderation e.t.c.
This would allow people to express more about other parts of Roblox while still being about development! Let me know what you think!
most moderation things arent exactly bugs, along with exploits, cause any bugs that are related to exploits are engine bugs.
Uh yeah,
The moderation system does have bugs though.
- Report button does literally nothing (source: reporting pornographic decals + items that are porn references that are still up to this day)
- The Support/Moderation system silently deletes peoples tickets (source: archival request was deleted, told multiple times that the ticket I was talking about did not exist, replying to the ticket that previously existed treated it as if I was just sending a no-context email to them - unsure if this is actually a bug or the support team themselves deleting the tickets)
- The eternally unpatched method of using mass-report bots to force a punishment without any sort of human verification
nvm I take back what I said earlier I didnt think about those lol
Theres a few things regarding this suggestion. Yes i believe there should be a events catagory for #bug-reports however the events team has decided to prefer Roblox Support instead like refered here:
I would prefer the devforum in my opinion
About Moderation, i get the addition for #bug-reports and adding guidelines for people to not use this as a appeal form as people would be using it 24/7 but rather for issues regarding reporting issues etc so that could work
It would probably be a useful catagory as everything either gets thrown into #bug-reports:roblox-application-and-website-bugs or #bug-reports:other-bugs at the moment
Theres already a option to bug report this, theres a form you are suppose to fill out regarding exploits like stated here:
In my opinion some things are suppose to put into either a new catagory or into #lounge but they don’t use this catagory alot anymore
Maybe this catagory could be inside #help-and-feedback
So i talked about #bug-reports only in the above but i am also gonna share some opinions about the other catagories. Technically #development-discussion is suppose to be “development” related and this seems really like a #lounge catagory situation where i am still hoping them to atleast use the ranking system again because i do not trust everyone with the “Member” rank to use that catagory sort of
And about #help-and-feedback, sure! This would probably be useful like asking how to go through specific events, questions regarding moderation and about exploits i don’t know
Hey there, thanks for the feedback.
Could you explain how this relates to creation/development? We try to focus on creator discussions on this forum. If it’s bug reports or feature requests, the events usually mention how you should be sending those in to us.
Roblox staff cannot help you with moderation issues on the forum, it’s best to use the appeal features available or talk to our customer support team.
Is this about reporting exploits to Roblox? We’d like you to use HackerOne for security issues where you have clear repro steps. For anything else like how to deal with exploits yourself, existing help categories seem like they could be appropriate to me. (would mostly likely fall under “scripting” or “game design support” perhaps?)