Add an “Roblox Events”, “Moderation” and “Exploits” category to Bug Reports, Development Discussion and Help and Feedback

[FastMagpie277 (WhatEpic88)]

I want to add 3 new categories to Bug Reports, Development Discussion and Help and Feedback:
-Roblox Events - pretty self explanatory, talking about Roblox Events such as The Hun: Mega Edition
-Moderation - would talk about Roblox moderation, bans, DMCA reports e.t.c.
-Exploits - can talk about hacking, but also about people abusing bugs, avatars, moderation e.t.c.
This would allow people to express more about other parts of Roblox while still being about development! Let me know what you think!

[FroDev1002 (FroDev)]

most moderation things arent exactly bugs, along with exploits, cause any bugs that are related to exploits are engine bugs.

Uh yeah,

[CraX_573]

The moderation system does have bugs though.

1. Report button does literally nothing (source: reporting pornographic decals + items that are porn references that are still up to this day)
2. The Support/Moderation system silently deletes peoples tickets (source: archival request was deleted, told multiple times that the ticket I was talking about did not exist, replying to the ticket that previously existed treated it as if I was just sending a no-context email to them - unsure if this is actually a bug or the support team themselves deleting the tickets)
3. The eternally unpatched method of using mass-report bots to force a punishment without any sort of human verification

[FroDev1002 (FroDev)]

nvm I take back what I said earlier I didnt think about those lol

[13_5G (Soundmoji)]

@FastMagpie277

Roblox Events

Theres a few things regarding this suggestion. Yes i believe there should be a events catagory for #bug-reports however the events team has decided to prefer Roblox Support instead like refered here:

There isn’t a formal category that covers bugs & feedback for official Roblox events

Yeah, that was just my initial thought at the time. The events team decided they prefer the customer support route and linking that at the event page, since these events are aimed at the player-facing side of Roblox primarily.

I would prefer the devforum in my opinion

---

@FastMagpie277

Moderation

About Moderation, i get the addition for #bug-reports and adding guidelines for people to not use this as a appeal form as people would be using it 24/7 but rather for issues regarding reporting issues etc so that could work

It would probably be a useful catagory as everything either gets thrown into #bug-reports:roblox-application-and-website-bugs or #bug-reports:other-bugs at the moment

@FastMagpie277

Exploits

Theres already a option to bug report this, theres a form you are suppose to fill out regarding exploits like stated here:

@Roblox

Report exploits privately

When a bug or exploit you wish to report could be used maliciously if posted in the public bugs categories, please instead send it to our Hackerone program . This will privately inform relevant staff members about your exploit. Do not publicly post reproduction steps for these exploits on other locations on the forum.

Do not use Hackerone for reporting stolen games, scam places or off-site scam websites. Use the report abuse button in those cases.

In my opinion some things are suppose to put into either a new catagory or into #lounge but they don’t use this catagory alot anymore

Maybe this catagory could be inside #help-and-feedback

---

So i talked about #bug-reports only in the above but i am also gonna share some opinions about the other catagories. Technically #development-discussion is suppose to be “development” related and this seems really like a #lounge catagory situation where i am still hoping them to atleast use the ranking system again because i do not trust everyone with the “Member” rank to use that catagory sort of

And about #help-and-feedback, sure! This would probably be useful like asking how to go through specific events, questions regarding moderation and about exploits i don’t know

[Hooksmith]

Hey there, thanks for the feedback.

@FastMagpie277

-Roblox Events - pretty self explanatory, talking about Roblox Events such as The Hun: Mega Edition

Could you explain how this relates to creation/development? We try to focus on creator discussions on this forum. If it’s bug reports or feature requests, the events usually mention how you should be sending those in to us.

@FastMagpie277

-Moderation - would talk about Roblox moderation, bans, DMCA reports e.t.c.

Roblox staff cannot help you with moderation issues on the forum, it’s best to use the appeal features available or talk to our customer support team.

@FastMagpie277

-Exploits - can talk about hacking, but also about people abusing bugs, avatars, moderation e.t.c.

Is this about reporting exploits to Roblox? We’d like you to use HackerOne for security issues where you have clear repro steps. For anything else like how to deal with exploits yourself, existing help categories seem like they could be appropriate to me. (would mostly likely fall under “scripting” or “game design support” perhaps?)