Ads Manager Uses Credits Immediately vs. Over Selected Timeline

Issue is still persisting, will there ever be an update on this?

Probably not. Here’s the result of the DM I sent in January.

Simply put. Don’t waste your money on this system. You’ll find far more value using influencer advertising.


Not sure if this is related at all but my sponsors are just not running at all for days in a row

I have also been experiencing this issue, I ran sponsored ads and in the first hour i was at ~300 CCU and then in the 2nd hour I was at ~8-15 CCU

2 Likes

this issue has not yet been fixed, which is truly disappointing.
I got around ~200 ccu within the first few hours of running the campaign, which dropped to a constant 5-10 ccu for the rest of the campaign duration.

2 Likes

I started a 30 credit ad for the day and got 800,000 impressions 15 minutes into the ad campaign. Total impressions when the ad ended is 1,375,265. Play rate at 0.23% :sob:

If anyone is still wondering, a potential solution that I found would be to set your Target Location to 1 Region that is NOT “All Regions” or “All Non-EU Regions”. I normally target “US and Canada” and my Ads have been working fine for the last week or so. Hope this helps!

1 Like

The issue occured for me when I was targeting all non-EU regions.

1 Like

Just experienced this issue aswell, game shot up to 500 ccu in less then an hour of sponsoring my experience. However it dropped to 5cc an hour later and is barely getting new players. Im talking about 15 new players over the span of 12 hours… This NEEDS to be fixed asap as most developers are missing there opportunity to get a stable player count…

3 Likes

I only targeted US region and it spent all the credits in the first hour…

1 Like

I’m still experiencing this issue. I also tried daily budgeting, but it doesn’t spread out evenly either (spends the daily budget within the first hour of the day, ~12-1 AM)

Same, I chose 5 Ad credits daily for 4 days, using 20 Ad credits in total, but it’s been 2 days and no one is joining since 1-2 AM of the first day. Where did the rest 15 Ad Credits go?

1 Like

I’m also experiencing this. This why I feel the old ad system/user ads was better by a thousand miles and more effective. I spent 20 credits for a lifetime budget for a sponsored Ad campaign for 48 hours, all the credits was spent in 40 minutes max. Player count rose decently for about 30 minutes then took a steep dive back down to 0 in under 3 minutes. This whole system needs a redo or bring back user ads / old sponsor system with more regulation for spam.

How is using 20 Credits around the same impressions as using 5 Credits:


1 Like

It would definitely be great if DevRel could shine some light on this issue - sponsored ads are completely inflating and then tanking our games just a few minutes after as it spends most of the budget in a short amount of time versus spending it over the full time span. It doesn’t seem too sustainable right now…

7 Likes

Any updates on this system? seems like everyone here is having issues

3 Likes

I just had a new search ad spend its full budget with 8 hours still left of the campaign. The issue isn’t as drastic as some of the things I’ve experienced with sponsored ads, but it is still very bad and shows that the issue is present with the new search ads.

1 Like

Also been experiencing this for a while. Disappointed to see that it’s still not resolved.

1 Like

It is absolutely ridiculous that we have not been updated on this issue. The issue is still extremely prevalent with search ads. I had a campaign set to run for 30 hours with a 25 credit budget. The FULL 25 CREDITS were spent in 7 hours. I have lost tens of thousands of Robux to this bug. Please, Roblox. This is an enormous bug affecting many players and it is absolutely killing the Ads Manager, which would actually be very useful if it weren’t for the extreme amount of bugs.

5 Likes

Hello this post is nearly a year old and this issue still exists.

This post I originally made is months old but I just recently re-attempted the sponsors assuming it would be fixed by now and its not.

image

The ads manager itself even tells you that your funds will be evenly spread throughout the day and not spent immediately which is extremely misleading. This bug is extremely frustrating as its literally burning our money and doesn’t allow me to properly sponsor my game. There is literally nothing I can do except wait for a fix that doesn’t seem to be happening anytime soon.

I back what @austtm said above me. This NEEDS to be fixed. I cant properly sponsor whatsoever.
This bug should really be taken more seriously as it literally involves spending money. Hopefully staff can review this and resolve it as soon as possible.

My entire budget is getting spent within the first hour no matter what settings I use or how high I set the budget.

5 Likes