Today I discovered that I’ve spontaneously lost all my installed plugins again. The only ones left are ones that I’ve hand-installed to the Plugins folder, otherwise everything else in InstalledPlugins does not show up on my ribbon bar or plugin management window. Only my most recently installed plugin, fivefactor’s Interface Tools, shows up in plugin management.
I’m convinced that this is just a loading issue however as both my user InstalledPlugins folder (%localappdata%\Roblox\6809102\InstalledPlugins) and my general InstalledPlugins folder (%localappdata%\Roblox\InstalledPlugins) are full with the plugins I’ve previously installed.
EDIT: It seems that the rbxms of the general InstalledPlugins folder (the latter in the above list) get completely deleted. For my UserId folder, the plugin rbxms exist but in id folders and I’m not particularly sure what those numbers mean.
EDIT 2: And as it so turns out, they aren’t even registered as installed at all.
EDIT 3: Reinstalling the plugins doesn’t work either? I spent a good chunk of time reinstalling my plugins and they STILL won’t show up in the folder. Only three, inconsistently, are appearing.
It may be because of a bug when installing a plugin/updating studio or a plugin, at least that’s what I’ve observed. But Roblox is “investigating this issue.”
Sorry this happened to you! Could you please share your last few studio log files with me? (See How to post a Bug Report - #12 by Roblox). My theory is this issue manifests over multiple runs of studio.
Should probably make a new topic for this, but plugin icons haven’t been loading for me for months, and I’ve only just realised this week that it’s a bug.
This happenned to me once, but only when I was happening network problems and Studio apparently failed to fetch “plugin permissions” (I assume wether I have the plugin or not, etc) which result of the disappearence of every plugin except locally installed ones, after my wifi was back to a stable state and I restarted Studio they all appeared back
I also usually open 2 Studio windows (with a place open) and my plugins do not disappear.
BRUH this just happened to me! It happened while I was installing plugins. I had to keep relaunching studio because my plugins weren’t installing, and then all but the 2 most recent plugins were gone
@ArmyOfCorgis I’m going to prepare my log files and send them
Ah sorry, was on the wrong page and missed them. Looking at your logs, I think I see what the issue that causes this is. Gonna do some testing, see if I can repro locally and build a fix. Thanks for the help!
I have identified the problem, and built a fix. The code shipped this week, though unfortunately an issue came up delaying me enabling it until next week.
For now, I’d like to explain what happened: When installing a plugin from the web, normally this works as you’d expect, but sometimes you could get a timing bug between the parallel processes of “fetch the list of plugins you have” and “install this new plugin”. If that happened, studio would get into a confused state and think the only plugin you have was the one you just bought.
I’d also like to make it clear that this did not affect the plugin assets or your purchases, rather just studio’s knowledge of which plugins you have (specifically it’s the metadata of e.g. names/version/enabled state that got lost).
The good news is that this is restorable! The plugin .rbxm files should still exist on disk: on windows this is %localappdata%/Roblox/{your_user_id}/InstalledPlugins, and I think Mac is ~/Documents/Roblox/{your_user_id}/InstalledPlugins. The folders inside InstalledPlugins are named the asset ids of the plugins you have, by going to https://www.roblox.com/library/{plugin_id} for each plugin, you’ll be able to reinstall them.
I would recommend waiting until the fix goes live to do this though, so you don’t accidentally run into the bug again (I think this is why some of you reported trying to reinstall plugins wouldn’t always fix it). Alternatively, you can install them via the Marketplace inside Studio.
As I mentioned above, if studio has forgotten about some of your plugins, but you still have them on disk, you can remind studio about them by trying to install through website or marketplace by following their asset ids.
Same happend to me, but after restarting it, it was fixed. Glad I could fix that so easily.
Something that can help you is re-installing all of your plugins I saw people doing this method and working, I know that will be a pain, but it’s the only thing I know that can help.
I’m currently having this same problem nowadays, and of course, Roblox doesn’t care about the “Normal” developers. only the most popular developers. and it really is very annoying, this plataform is ceasing to be what we would most like it to be.
