Allow age changes with ID verification even when account is underaged

you can recover 70% of the robux through a t-shirt sale, and groups can be transferred quite easily. I also don’t understand why people set their account age like this when they plan on developing, or why they do it at all.

I get why people would want to lie about their age (privacy, removing safechat) but there is literally no reason to set your account age this low. There’s also no reason for a <13 user to ID verify, and it might even be illegal to request such information of a user you believe is under 13.

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The difference is that you’re only prompted for ID after you claim to not be under 13. It’s totally fine to request info in this scenario.

It would be legally questionable to just have the verify ID button available to <13 users, but I’m not sure.

See: COPPA

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I created my account when I did not know anything about Roblox, just because a friend told me to install it. I was not planning to develop whatsoever, especially as I never heard of Roblox until then. The app was glitchy on my phone and I was unable to scroll in the age prompt. That’s why I set the age of birth to 11 days before account creation, the first of December 2019 (I was not 11 days old when I set up my account).

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100% support. I develop on my account which I set the birthyear 2012 instead of an undisclosed not underage year. I use this account just to use devforums lol

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Roblox support doesn’t work, when you tell them that you mistakenly set the age, they will think you are very young, Roblox will believe that you are 0 years old, even if you show enough evidence like your ID, Birth Certificate, they still won’t believe you and think you’re 0 years old

so that’s why I support this, not Roblox Support

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This is likely a legal issue since there are very strict laws surrounding collecting data from people under 13 or under 16 depending on the country. Since Roblox believes you are under 13/16 currently it is possible that they may not be allowed to collect your id as verification.

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The official stance on this seems to be that you should use support to prove your age, at least for now.

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Agreed, I need to use different alliases to even use dev forum. But since they announced it will be available soon, I really hope it will

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Their support does not care damn, I tried

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this would be a very lovely feature!! please add it ROBLOX : )

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I already did to reply the damn Roblox Support for my main account “BehYT3” for adjust my age incorrectly onto correctly. As my results, all of these Roblox Supports are completely bots and doesn’t handle my ticket request after I reply with my ID attachment. Look my result:


CS = Customer Services

Yeah, Roblox Supports are perfuntory my ticket request at all (Acts like bot I guess)

That’s true of your statements when I attempted to attach my evidence as my ID, it might not worked based on my reply image of my results in Roblox support.

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Roblox Support never fixes any of my problems

Infact I am stuck having an oldalt as my main now because Roblox Support doesn’t give a frick

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BIG WIN

~ Upcoming Changes to Experience Guidelines

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Same, I already requested to Roblox Support for evidence to change my main account date of birth on July 19, and still not getting responded my results in Roblox Support tickets 5 days ago or above with wait for results.

Failed after I already tried for my ID verification in Roblox Support

An official way for age correction has been launched.

There are two options to update the age:

  • ID verification and
  • ID verification on a parental account that is linked to one’s account.
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Yup, that’s the best updates ever I’ve seen this announcement for users incorrect birthdate accident while signup.

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But, you’re forgetting a thing, now people can lie about their age easier, to get voice chat. While it may have been a good update, it might have allowed more people to fake their ages…

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Remember that this feature only works with ID verification.

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