Launching Age Correction for Users Under 13

Hello Creators,

Today, we are announcing that we are allowing users under the age of 13 to correct their birthday within Settings. This will allow all users the ability to correct their age, as users over the age of 13 already have this ability. We hope that enabling all users to correct their age will help creators serve age-appropriate content and better engage with their community.

We’ve heard feedback that younger users who entered their birthday incorrectly at signup are frustrated over the inability to adjust it. To address this, we’re now providing a way for these users to adjust their birthday. This may require ID verification or parental consent, depending on the new birthday that is selected.

Since children under five are still building the cognitive skills and coordination needed to fully enjoy Roblox, you will no longer see birthday options for children younger than five when setting up an account on Roblox. Existing users who previously made a mistake when selecting a birthday during account creation are encouraged to correct the birthday on their account from Settings.

We hope these changes will increase the accuracy of ages on Roblox. As users update their birthdays, you may see the age distribution of users in your experiences change in Creator Analytics.

We are gradually rolling out this feature to all users globally over the next several days. More information on how to correct your age is available in our help center article.

Thank you.

FAQs

Can my account be suspended because I try to correct my age?

  • No, your account cannot be suspended because you try to correct your age.

When a user updates their age, what changes about their Roblox experience?

  • Today, certain features on Roblox are only available to users above a certain age, such as voice chat.
215 Likes

This topic was automatically opened after 11 minutes.

For those who don’t have the ability to use GDPR’s right to rectification, this is a nice and welcomed update.

39 Likes

I won’t ever need this but this is nice for people who accidentally set their age incorrectly!

25 Likes

Nice—many a fella have been a-waitin’

16 Likes

This is good in case people put in the wrong dates by mistake and can’t go back and fix it!

15 Likes

Nice change to see coming on Roblox, not something I’ll personally need, but might be handy for many others.
However this is quite concerning when owning a Discord or Guilded community, because it will be easier for people under the age of 13 to act like they’re older than their actual age, which would violate the ToS for those 2 platforms. Would be nice to add some sort of indicator via user or profile apis, that allows you to see if the user had their account date corrected from under 13 to 13+ to make it easier to check if people did this change to their profile, and allow community owners to decide whenever they want to let that person on their server or no.

19 Likes

they will wait for a software engineer of the platform, possibly Rover or bloxlink creators to do that :slight_smile:

9 Likes

This is a great change I remember back in 2019 having to contact support over 10 times until they finally allowed me to change my birthdate after I got a parent to call support to confirm my age. Which was ridiculous since my accounts original birthdate was set to the accounts creation date :skull:

15 Likes

The main problem is, that Bloxlink (which is now part of Roblox), wouldn’t be able to check if the user had their age corrected since it is information Roblox keeps private. At most, I think the bloxlink or other verification bots, could save the user data they have saved from their games currently, and blacklist people who previously weren’t able to see discord invites in-experiences, using the Policy service. PolicyService | Documentation - Roblox Creator Hub

This wouldn’t fix the issue for newer users however, so I’m hoping Roblox will either find a way to check that, or since they own bloxlink now, they could add a special feature for bloxlink to read that data and blacklist people who had their age set under 13, until the previous birthday reaches 13+

8 Likes

Seems like a great update honestly

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:purple_heart: THANK YOU

This is finally fixed now!

8 Likes

How is this supposed to help them act like they’re 13+? I think that roblox will require verification, e.g. via ID, when changing their age to 13+. Such a badge would be very unfair to people who entered their age incorrectly and corrected it.

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I don’t think Roblox will always ask for an id verification. If they do, that would honestly be perfect, but otherwise they should add not a badge on the account, but a back-end flag, which can only be seen through apis, not something you’d see at the first glance on the user’s profile. This would also not specify the user’s birthday, it would just mention that they had an adjustment, and would expire once the old birthday set on the account reaches 13+

3 Likes

We’ve been waiting for this update for so long! Very nice update!

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really happy to see them finally doing this, such a good update!

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It doesn’t change anything. It would only be unfair to people who have corrected their age. I suspect that adding something like this to the API would cause that on some servers when a user enters the server, the bot would automatically add the role “age corrected” which would be mistakenly or unconsciously perceived by some as “I am under 13 but I changed it in the settings because roblox allowed it”. Such people would most likely create a new account or continue using an account under 13 and pretend to be 13+. A better solution for you would be to check through the API whether the user is verified (and 13+). This is probably the only and best way to mark people who are potentially not 13 years old.

4 Likes

meh, good qol update but I think it shouldve been kept the way it is for the funnies

8 Likes

One big security concern thats been exploited by bookmark scams is that it will set your age to <13 so that you cant recover your account with an old email.

I get this is for COPPA compliance, but it seems like a massive issue that old emails are instantly deleted if you change your age to under 13.

6 Likes

Wish this was added sooner. I had to suffer and wait until my account was 13+ because roblox support couldn’t do anything about it. :pensive:

5 Likes