Allow age changes with ID verification even when account is underaged

[icrann]

This is likely a legal issue since there are very strict laws surrounding collecting data from people under 13 or under 16 depending on the country. Since Roblox believes you are under 13/16 currently it is possible that they may not be allowed to collect your id as verification.

[Mauio64 (Mauio)]

@lowercasecreator

you can contact support and provide evidence that you are 13+. in the future, we are working on a self-service age correction flow in case someone accidentally provided the wrong age.

The official stance on this seems to be that you should use support to prove your age, at least for now.

[CrystalicNova]

Agreed, I need to use different alliases to even use dev forum. But since they announced it will be available soon, I really hope it will

[CrystalicNova]

@Abcreator

r best place to go if you did this, while ID verification to verify you are over the age would be nice, it is not the only way to handle this. This post seems to imply that there is zero way to change this which is false in most cases. Roblox literally has entire support category for people who set their age incorrectly on their account.

Their support does not care damn, I tried

[FacialRecognitionn (FacialRecognition)]

this would be a very lovely feature!! please add it ROBLOX : )

[BehYT3Manager (BehYT3_Holder)]

@Abcreator

Roblox support is your best place to go if you did this, while ID verification to verify you are over the age would be nice, it is not the only way to handle this. This post seems to imply that there is zero way to change this which is false in most cases.

I already did to reply the damn Roblox Support for my main account “BehYT3” for adjust my age incorrectly onto correctly. As my results, all of these Roblox Supports are completely bots and doesn’t handle my ticket request after I reply with my ID attachment. Look my result:

CS = Customer Services

Yeah, Roblox Supports are perfuntory my ticket request at all (Acts like bot I guess)

@VSCPlays

even if you show enough evidence like your ID, Birth Certificate, they still won’t believe you and think you’re 0 years old

That’s true of your statements when I attempted to attach my evidence as my ID, it might not worked based on my reply image of my results in Roblox support.

[RobloxGamesAreFun45 (Ordinary_Guy)]

Roblox Support never fixes any of my problems

Infact I am stuck having an oldalt as my main now because Roblox Support doesn’t give a frick

[CSJeverything]

BIG WIN

@Roblox

Can users who entered an incorrect age at signup correct their age?

• Soon, all users who entered an incorrect age at signup will be allowed to correct their birthdate to change their age. Depending on the age they previously entered, they may need parental consent or ID verification in order to correct their birthdate.

~ Upcoming Changes to Experience Guidelines

[BehYT3Manager (BehYT3_Holder)]

Same, I already requested to Roblox Support for evidence to change my main account date of birth on July 19, and still not getting responded my results in Roblox Support tickets 5 days ago or above with wait for results.

[BehYT3Manager (BehYT3_Holder)]

Failed after I already tried for my ID verification in Roblox Support

[CSJeverything]

An official way for age correction has been launched.

There are two options to update the age:

• ID verification and
• ID verification on a parental account that is linked to one’s account.

@Roblox

We are gradually rolling out this feature to all users globally over the next several days. More information on how to correct your age is available in our help center article .

Launching Age Correction for Users Under 13

Hello Creators, Today, we are announcing that we are allowing users under the age of 13 to correct their birthday within Settings. This will allow all users the ability to correct their age, as users over the age of 13 already have this ability. We hope that enabling all users to correct their age will help creators serve age-appropriate content and better engage with their community. We’ve heard feedback that younger users who entered their birthday incorrectly at signup are frustrated over t…

[BehYT3Manager (BehYT3_Holder)]

Yup, that’s the best updates ever I’ve seen this announcement for users incorrect birthdate accident while signup.

[snoobi77333 (CallMehSnoob)]

But, you’re forgetting a thing, now people can lie about their age easier, to get voice chat. While it may have been a good update, it might have allowed more people to fake their ages…

[CSJeverything]

Remember that this feature only works with ID verification.