(Android) Connection error: Unable to contact server, intrusive popups despite functioning connection

Bug Reports Engine Bugs
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#1

System info: Samsung Galaxy S23 - 8GB RAM

I just installed the Roblox app on my mobile to perform some testing, however it is plagued with constant popups that impede any use of the app. Every 2-6 seconds, a popup reading ‘connection error’ ‘unable to contact server. Please check your internet connection!’ displays. Despite these warnings, my internet is functioning perfectly fine and I can browse the app, launch & continue to play the game between popups.

So far I’ve tried restarting the app, restarting the device, and re-installing the app, however the problem persists for me.

App info:

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5 Likes
Can't reach roblox servers problem [ANDROID]
#2

Thanks for the report! We’ll follow up when there’s any update on the issue.

3 Likes
#3

I’m experiencing this on mobile too, using my Google Pixel. I can’t play mobile anymore even though I used to be able to. I reset the app as well.

#4

Same problem!!! I keep getting this error on my phone even though its compatible and my wifi is perfectly fine.