The issue has escalated. Now when scrolling down on the “My Costumes” section in the web version, the page gets cleared and it displays a message saying “You don’t have any costumes. Try creating some!” What’s worse is that the outfits do in fact load in, you see them pop in with their names, icons, everything, but moving the page down gets rid of them all until you re-open My Costumes.
20 Likes
I have had this issue for 9 months at minimun, It also occurs with accessories and hairs. Just recently it has gotten so bad it will not load more than 40 accessories.
10 Likes
Bump, I have been experiencing these same issues for months and its extremely difficult (if not impossible) to deal with.
8 Likes
i cant even see all of my mine at once, so it makes some outfits impossible to load. Its super irritating. hopefully this means they are working on that section, maybe they will add more outfit slots?
4 Likes
Friend of mine has been having this issue as well. A lot of their older hats cannot be worn (this doesn’t just apply to classic 2D clothing).
5 Likes
Also have this issue, sometimes I can’t see any of my clothing.
3 Likes
Bump.
Roblox has clearly put a lot of effort onto avatar customization, such as adding UGC items, layered clothing, and more. With all that effort being put onto UGC and avatar customization, what is the point if users CANNOT even access the items they BOUGHT because of this bug?
I hope this bug gets acknowledged and fixed because it is highly infuriating and impacting a lot of users like me.
6 Likes
I thought I’m the only one who encounters this issue because of my page customize Chrome extension. However, I tested it in different browsers, and it’s still the same. Hoping a fix by Roblox honestly.
6 Likes
This is affecting me too. The avatar tab is completely broken and partially unusable, and completely unstable. Costumes won’t let me scroll down.
5 Likes
To be clear this is a problem with the system itself, so the issue occurs on ALL browsers and platforms.
7 Likes
I have the same issue but with the outfits section. It’s really annoying since I have to use the Roblox app to be able to do anything with my outfits as they just remove themselves suddenly from the list. They are still on my profile and I can select them by zooming all the way out on browser.
5 Likes
It also happens with Costumes but only when you have exactly 50 of them. When you scroll down all of the costumes dissapear and then it says that you don’t have any costumes.
7 Likes
That is exactly the issue I am having at the current moment
3 Likes
I’m having this issue too. I can get it to work eventually if I click the Classic Shirts button a few times to refresh the list, though no matter how many times I try, it never gets to my earliest clothes.
4 Likes
Same problem here. I have a video showing this.
https://i.gyazo.com/92a735fe17af8fa46fc926da134a9330.mp4
4 Likes
Bumping this issue. I’ve been experiencing this when generating lists of a user’s entire inventory - it’s appeared roughly 20-30 cursors into the process and has happened for asset types 8 (hat) and 17 (head)
3 Likes
I have found a temporary tedious workaround until roblox gets this fixed. If you have the clothing ID (either by going to your inventory, a group store, or whatever), you can use the API to change your clothing.
https://avatar.roblox.com/v1/avatar/assets/ ID HERE /wear
Place the ID into that part without a space and go to the link. If you’re logged in, it should put the clothing/accessory on for you.
I found this very useful when trying to wear items from the group store that I purchased a long time ago, or trying to wear something on page 8 of my inventory that I can’t get to. I hope this works for you all!
5 Likes
This happens with every type of item I own that has more than a few pages of stuff. I have not seen the end of my inventory, let alone made it half way through, in months and it is becoming ever more more frustrating to customize my avatar. Recently of the past week all my outfits disappear if I scroll at all on the page, making it so I can only wear my first 25 if I don’t scroll.
3 Likes
This is happening to me for about a year or more now. Everything from the app, the mobile app, and the website all cause the inventory to stop loading after some time. It almost makes me not want to buy items knowing that old items will be continually pushed down until I can’t wear them anymore. Very frustrating to work with when trying to create new outfits.
3 Likes
The issue is still going on, is there an update?
2 Likes