I cannot access the avatar shop. It doesnt work on any of the browsers on my computer. It works on my phone. I am windows 10
Expected behavior
I expect the thing to work and not break on me
A private message is associated with this bug report
I cannot access the avatar shop. It doesnt work on any of the browsers on my computer. It works on my phone. I am windows 10
Expected behavior
I expect the thing to work and not break on me
A private message is associated with this bug report
Are you using a VPN? Try checking the console with Ctrl + Shift + I to see the error code you’re getting.
No errors, and yes I use a vpn.
Your VPN is likely the cause of this then, and unfortunately it doesn’t seem like Roblox is planning to fix it anytime soon.
If you disable it and try again, everything should work properly.
Thanks for the report! Just to confirm, we have a ticket filed in our internal database for this issue.