Describe the bug. Describe what is happening when the bug occurs. Describe what you would normally expect to occur.
A few days ago I started getting reports of some billboard guis in my game looking massive. It has never happened before and I didn’t change anything that would cause this.
How often does the bug happen (Everytime/sometimes/rarely)? What are the steps that reproduce the bug? Please list them in very high detail. Provide simple example places that exhibit the bug and provide description of what you believe should be the behavior.
As this bug hasn’t happened to me, I’m unsure how much it is happening, but I have recieved at least 3 reports in the last 2 days.
Where does the bug happen (www, gametest, etc) Is it level-specific? Is it game specific? Please post a link to the place that exhibits the issue.
For graphics bugs, it is sometimes helpful to know your system specs, especially graphics card.
The players who reported this were using Windows 10 at 1920x1080. Graphics cards were GT 610 and GTX 980M.
When did the bug start happening? If we can tie it to a specific release that helps us figure out what we broke.
A player first reported this to me just under 2 days ago (however it definitely isn’t happening to everyone).
One player managed to repro it by changing his screen resolution, but all the other players who reported said they didn’t change their screen size/resolution.
We’ve logged the bug in our system and have tried to reproduce, but haven’t had any luck so far. Any idea how/when this shows up? Have all the reports still only been on windows?
Ah I’m afraid I can’t give you much more information sorry - It’s literally just a BillboardGui with the Adornee set to a part in the workspace. I then change change the Visible property of the frame inside the billboardgui.
And yes, all the reports so far have been on windows!
@Homeomorph This happens fairly frequently in games with bubble chat enabled (the default bubble chat implementation involves creating images in a “bubblechat” billboardgui.
There was a FFlag that was set around 4/26 that caused this regression. Here’s a screenshot of what it looks like when the bug happens with bubble chat:
As long as the camera was not moved, the billboardgui would be “double rendered” (there would be the expected version, as well as the incorrect version visible in what appears to be screen-space). In the bubble chat scripts, frame .visibles are set when the camera moves (which cause the double-rendering to disappear).
Here is the bubble chat script (forked from the latest bubble chat some time ago) that has the issue: BubbleChat.ModuleScript.lua.html (22.7 KB)
(Removing the TweenPosition and TweenPositionAndSizes seems to remove the large majority of the billboardgui flickering, still occurs sometimes when ingame).
Thank you for the detailed reports. We’re working on a fix. The problem is that we accidentally stopped ignoring descendants of BillboardGuis when collecting all of the descendants of a ScreenGui to display on screen.
I’m afraid I can’t give you much more information sorry - It’s literally just a BillboardGui with the Adornee set to a part in the workspace. I then change change the Visible property of the frame inside the billboardgui.
