Blurry / compressed materials on the desktop web-launched client despite adequate hardware availability

This problem is still occuring with player avatar textures, such as classic t-shirts (the front torso decals) and classic shirts and pants.
Stop compressing textures when unnecessary. It should be a bare minimum to not roll out a broken feature when its not finalised, especially when it only harms users’ experience.

I am not sure whether this issue occurs for materials, decals, or materials in experiences though, but if it does its not as extreme as before.

2 Likes

Can confirm this issue still does occur for materials and custom materials
not decals though
but another thing is this happens in studio now.


1 Like

as if it couldn’t get any worse, occuring in studio is the last place it should ever occur.

its kinda ironic that this post has the fixed tag on it, even though its not even fixed and now its occuring in studio.

4 Likes

Ah yes, Roblox forcefully claiming my post as fixed against my will and control, very shady.
I see they also locked my ability to edit the post title too, so I can’t signify that it is in-fact very much not fixed.

1 Like

They have silienced you.
Also another strange thing about this bug is that the spawnpoint decal is affected while the custom decals arent.
image
image

1 Like

I started having this happen after I restarted studio sometime recently. This happens with custom decals and image textures too, both in Studio and Client, even if the image has low resolution.

1 Like

As the last roblox staff to reply to this post, can you please address these issues, such as my post incorrectly being marked as fixed and the issue clearly getting worse?
I’d also appreciate if you can ensure that developers are notified of this issue and that the correct procedures are taken to ensure this issue is rectified.

Hold on, could y’all try these 2 fflags to see if it fixes it
Here:
{
“DFFlagTextureQualityOverrideEnabled”: “True”,
“DFIntTextureQualityOverride”: “3”
}
I currently have these fflags on but it doesnt seem to fix it all, not sure if they changed how these fflags work.
Another thing i forgot to say is, these used to work and it actually fixed the problem.
But now it doesn’t.
Also please dont pin this as a solution this is just a question.

They don’t work, I checked earlier. Even after changing the texture quality level in the Bloxstrap launcher settings, the textures remained at the same quality level. Perhaps Roblox could have changed something in the system that is responsible for textures and images, which made it impossible for these FastFlags to interact with textures.

Follow-up to this.
Seems like some decals ARE still affected and vfx is also affected.
image

3 Likes

This problem is still occuring.
Edit:
I have gladly came back with a fix, does require 2 fastflags though.
DFFlagSkipHighResolutiontextureMipsOnLowMemoryDevices
DFFlagSkipHighResolutiontextureMipsOnLowMemoryDevices2
Insert both of these fastflags into your fastflags list and set them both to false, still kinda sucks that this requires fastflags though.

4 Likes

About the last staff that replied to this post, he hasnt replied to ANYTHING for a hot minute when i mean a hot minute about 6 months.

2 Likes

I think the only chance you’ll get a response from a staff is resposting it, since this has the fixed tag on it the staffs assume its actually fixed.

2 Likes

Currently still experiencing this bug with decals and textures.

2 Likes

You should create or support a separate bug report, as this ticket has already been closed as the original issue this reported was “Fixed” (you can see from the Status indicator at the very top of the page that Roblox aren’t tracking this anymore).

2 Likes

It is also happening on phone and tablet

1 Like

Hey folks, thanks for bringing this up again and apologies for this going under the radar.

We are actively investigating this issue again.
If you have any specific specific repro steps or simple place files that we can run to help us isolate this issue, it would be hugely helpful.

2 Likes

In my experience this can be replicated by playing any experience and watch clothing on any humanoid (including npcs). Their clothing textures often are hugely compressed and frequently change between normal and compressed versions. There is a possibility that the camera orientation, distance and position have some kind of affect on it, but I’ve not noticed a particular pattern.

This also affects decals, and quite frankly games on the platform are unplayable because of this. It doesn’t help that decals have an already low resolution cap compared to the size of parts decals may be placed on, so this bug is EASILY noticed when large decals are used in experiences.

1 Like

In experiences that use SA, most of the textures are compressed.
Even on PlayStation 5.
image
This rock’s texture is incorrect, it shouldn’t be like this.

2 Likes