Bubble Chat on mobile (and desktop?) cuts off

This has been happening for a while. I have been experiencing this on PC since late 2019 and it is a very irritating bug which is not only affecting mobile players

A temporary workaround I’ve found is to fork the bubble chat script and set the “BubbleText” TextLabel’s TextSize to 21.

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So it’s been like this for a month or two, and it’s really annoying to speak in games where the chat is limited to the bubble chat.

I’m not sure if this applies for everyone, but it seems like everyone else I converse with sees the same thing, and I searched far and wide, but it seems noone else has reported this problem anywhere.

The problem is like this: Whenever you speak something, there’s a slight change it can cut off. It’s not random though, you can say “brb” and it comes off as "br ". And when it gets cut off, it always gets cut off.

Here’s a video of it in action.

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Hi everyone, I am happy everyone is using bubble chat! I am sorry for you all who are encountering this bug. We have identified that this bug is caused by improper sizing of the text bubble in conjunction with text layout sizing. We have just authored a fix for this bug and we are expecting it to roll out to users soon. The good news is that the fix is lua based and distributed via game servers so it will be available on all clients sooner than a change to the engine. Happy chatting!

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Any news on when the fix will release? I am still having this issue.

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Hi MrSlimeDud, we are in the process of finishing it – right now we are in the QA to verify we are not regressing any features. Hopefully it will release soon™, and thank you for your patience so far!

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I hate to bump this again, but its been over 2 months with no new word. Is the new bubblechat the only fix? Because not many games are implementing it, and every other game still has this issue.

Sorry for bothering you again. :wink:

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This doesn’t just happen only on mobile, desktop users (like me) have experienced it as well when long messages are typed into chat, the chat bubble cuts off.
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Old Bubblechat should be getting the fix too, let me confirm with you where that change is right now. Some games may have implemented their own copy of bubble chat - in the case they would have to upgrade their custom scripts to get the changes.

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Man, this happens in any device i use.
Instead of expecting “Hello, welcome to Roblox! I hope you have a wonderful time”
I get “Hello, welcome to Roblox! I hope yo”.
The chat is buggy right now, i hope the new bubble chat will get released.

It is released… You need to enable it to be implemented in your game.

Are you guys able to fix it by doing something in the client because I don’t think it happened because of scripts.

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We have turned on the new fix, please let me know if it is still happening. We believe there might be multiple origins for the bug.

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I found that this is still happening, particularly in Roblox Islands which still uses the old bubble chat.

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This is still happening in any game using bubble chat from my experience, at least on computer (I use exclusively pc and see this regularly happening to any bubble chat game)

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It’s November.
Yes, Roblox released the new bubble chat, but the old chat is still used in a lot of games.

This is getting quite annoying with the old bubble chat. It would be great if you fix it.

Devices used for testing:
HP Pavilion Gaming Laptop
Nokia 5.3
Macbook with Sierra version
Xbox One
(BlueStacks) Samsung Tablet A9

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Implementing a fix for this has probably been scrapped due to the new bubblechat system.

Still would like to see it fixed though as the old system is still used in a lot of games and to be honest I sorta prefer the old one over the new one. At least we could fork the old one for our own purposes.

This reproduces 100% of the time on PC for NPC chat bubbles, as long as the string is long enough.

I hate to bump this again but this is still an issue, any updates on this?

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The new “BubbleChat” seems to no longer have this problem. The problem is games that only support the old one are in trouble.

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