Bugged group pay outs for developers and contributors

Issue:

In group one time payout, it takes multiple attempts to simply find/select a user to payout, delaying the process and making a 2.5-minute task a painful 40+ minutes long.

Reproduction:

Simply open group one-time payouts, and copy paste names into the field.

Example: Copying and pasting username exactly (repeatedly).

Example: After retrying for three minutes.

System Info:

Windows 10 x64

Browser:

Edge


Relevant/related Post:

One-Time Payout searches are painfully slow & buggy

(Original poster said their issue was fixed, I was told to make new posts by Roblox Staff in the past when the OP says their issue is fixed. So, I am.
If I should just post in the other forum, please let me know.)

Expected behavior

It shouldn’t take so long, and it shouldn’t be so buggy to give group payouts.

Expected Behavior:

  • A username is typed in accurately.
  • Accurate results appear if the username matches string provided.
  • The user can then be selected for payouts.

Previously, it took only a few minutes to payout 10+ people. maybe 10-20 seconds per person.
Now it takes 2-3 minutes per person if I’m unlucky.
I do not believe this is intended behavior.

Page URL: https://create.roblox.com/dashboard/group/payouts?groupId=2516368

2 Likes

Hello, we were unable to replicate this. If this happens again, could you also include a private message of the network logs to users.roblox.com and groups.roblox.com.

We also have shipped a mitigation in that if searching by username doesn’t work, you should now also be able to search by user id in that same text field.

A private message to you directly?

Yes, if you find that you cannot find the user by search you can message me directly with the logs and we’ll investigate further.

1 Like

I sent the private message with the info about 18h ago.

Closing this as there was a throttling issue on our end.

1 Like