Cannot buy giftcards on Cashstar - Transaction declined

Well, Any more info on this? I would like to know more.

Look it up, can’t remember the details anymore

The exact same thing happens to me. Actually!

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I had these errors, too. I used a different email and turned off trackers, and then it worked. Perhaps try that?

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There are limited virtual items that people might want to get, you don’t receive them through the amazon gift cards.

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You receive free virtual items both ways, but some people might want to get the one from buying the card on the roblox website.

I personally prefer to buy from Cashstar because you can edit the value of the card whereas I’m yet to find third party card sellers where I can buy a random value, like $8 card, or even a $5 card which is what I need the most.

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I’m having this exact same issue right now. Have you received any of the eGift cards or gotten any refunds yet?

Had same issues, ended up buying from reseller but the quantity limits are annoying

I am having a similar issue. My friend purchased me an eGiftCard via roblox.com/giftcards - yesterday at nearly 10:00 PM Central Time, and it still hasn’t came through. I am unaware as to why this is happening.

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Yeah this has been happening to me for about 2 weeks now, contacted support and they told me to try different browsers. But the same thing happened on chrome, edge, opera, firefox.

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Why is this still an issue?

A year ago I’ve been getting robux via robux giftcards or sending others robux giftcards through Cashstar perfectly fine using a Visa Prepaid card until a $80 giftcard was purchased successfully in december 2020, but any future transactions afterwards would be declined, card charged and refunded only several days later, a week at latest in my case.

For now, I’ve had to use my Visa Debit card linked to my bank account to be able to successfully purchase giftcards without fail, though my prepaid card continues to be declined. In the cases that the transactions were successful, I did get the product (robux + virtual bonus item) and in the cases that there were declined, all of my money were refunded thankfully.

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Tried to buy multiple giftcards with paypal, every time I tried the page ended up being stuck on an infinite loop


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Bumping this thread as the issue is still occurring. It’s completely unacceptable and needs to be addressed as soon as possible.

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i agree, in my opinion this Problem is very poorly handled because this problem occurs for almost a year and we got no response or help with this problem.

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I have a problem with roblox.cashstar.com too. The thing is I can’t even access it.

It only says this every time.
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This happens on all devices I have (PC,Laptop,Smartphone)
This started happening Today when I tried to buy giftcard to get new chain.

Is it cause I live in Ukraine? I tried using VPN but nothing works

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Just ordered a card and it went into infinite loading, my transaction also went into a pending state and still has to process apparently.

Anyone else with this problem?
Seems like same issue as @dobdev posted above.

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Yes, happens to me too. The list goes on…

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same thing is happening to me.
I’ve tried everything ranging from: switch credit cards, contacting bank, contacting roblox themselves, currently in the process of sending in a report to cashstar but I know that will end up fruitless. Stuck in a stupid limbo, with probably 11-12 failed purchase attempts. Wow.

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Bro the same thing always happens to me. I remember trying dozens of times to get a code for the Bacon and Egg Hair. This month I’m trying to get the Goldlika Oof

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