I’ve tried everything again and I still can’t change the group logo for the specific group I have mentioned, while I have no issue doing the same for others.
It’s 3 months past Christmas and my group logo is still wearing a Santa hat.
It looks like that this bug has resurfaced as of December 27, 2020. I was attempting to change a group logo from a Christmas-themed logo to a different logo, and it only resulted in an “Unable to update group logo” error.
As I was using a Chromium-based browser, I tried uploading without extensions first, then without ad blockers, and even attempted to try using different browsers (Edge specifically) and the Roblox app on iOS to no avail.
This bug unfortunately seems to have affected all 3 of the groups I hold ownership over as well, rather than just this one particular group.
The other issues in regards to uploading decals/thumbnails/game icons specifically are not present, as I was able to upload decals and change a game icon despite the issues in regards to group logos specifically.
This bug has re-appeared.
If you try to change the icon, a message pops up that states “Unable to update group icon.”
I’m not sure what promoted the bug but It’s been happening since December 30th, 2020.
@Jazzyx3@thunder1222@Chordily@iiMsitua You folks forgot to add group links, so your comments aren’t actionable for engineers. Would recommend editing them in.