Cannot favorite or unfavorite games

[chickenputty (Adam)]

When I click to un-favorite or favorite a game, it visually appears to work, but does not persist. Upon refresh, the action is not saved. No errors seem to show in the Chrome console. At the current moment, I cannot favorite or un-favorite any game. I’ve tried on 2 different PCs with different ISPs.

I am running Chrome Version 116.0.5845.188 (Official Build) (64-bit). I’ve also tried on Edge.

If I use a different account it works as intended. Seems to only be an issue for my particular account.

[bvetterdays (roman)]

I was having this same issue around a month ago but it was fixed (for me) by engineers shortly after. After testing again just now, the issue has not popped up again so it must be an account-based fix? @skpm_plz

Favorite button for experiences is broken on website

Attempting to favorite or unfavorite an experience using the Roblox website does not work. Upon clicking the favorite button, it will display as if the operation was successful but when you reload the page nothing has changed. This forces me to use the Roblox app on my phone just to favorite an experience. Surprised this wasn’t reported earlier, as it’s been an issue for a while now. Expected behavior The experience should stay favored/unfavorited when you press the button. Edit: …

[thirdtakeonit]

Thanks for the report! We’ll follow up when there’s any update on the issue.

[music_man1996]

Hey guys, this is a localized problem that should be fixed. Going to close out the thread. Thanks for the report!

[chickenputty (Adam)]

Following up to confirm I still cannot favorite, unfavorite, like, or dislike games. Please let me know if you need me to test.

[music_man1996]

Just reached out to the team, hang tight!

[skpm_plz (skpm)]

Hi @chickenputty, I believe the issue should be fixed for you now. Please let us know if it is not!

Thanks!