Cannot open place

I can’t open my game because of this error

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5407547677916356933 incident id

If you are on computer, maybe try this:

  • Open the “Run” dialog ((Windows + R)), type %temp%, and delete the files in that folder to clear out potential corrupted temporary data.
  • Specifically, clear the Roblox Http cache at %temp%\Roblox\http.

Try to reinstall Roblox Studio, it could be a corrupted file.

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Hello There! I hope you’re doing well.
Thank you for taking the time to submit this issue and for reading our message.

To help us move forward, we’d appreciate your support with a few questions:

  • Is this issue still occurring on your device?

  • If so, could you please send us a Video & log?

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You can find step-by-step instructions on how to generate and send the log How to post a Bug Report - Bug Reports - Developer Forum | Roblox

Following these steps will help us better understand the issue and work on a solution more efficiently.

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Hello there! I hope you’re doing well.

Thank you for taking the time to read our message.

Since no additional information has been provided and we were unable to identify any issue at our end, we will proceed to close this report.

If the issue persists or if you obtain any new information that could help us analyze it further, please open a new report including all relevant details and a clear description of the problem. For more information on how to write a issue report please visit [How to post a Bug Report - Bug Reports - Developer Forum | Roblox].

Thank you again for your cooperation!