I have noticed that I am unable to remove these two accessories from my Collections tab on my profile, which are the Chestnut Style and Oakley’s Hair items. It only lets me add it to my profile again, which will result in a duplicate of the item on the Collections tab. I am unsure how long this has been happening for as I just only recently noticed it an hour ago. (8/7/2020, 2:00 AM PST)
Bug repro is possibly when the accessory updated after it was added to collection and then removed immediately from collection. Not entirely sure, but it’s worth a theory.
Screenshots provided from my profile and target accessory
This has happened to me too, I have two limited items stuck in my collections and it’s been this way for over a year even though I want to remove them aaaaa
Now August, and I have both a game stuck in my favorites as well as an item stuck under Collections.
I emailed roblox support about this like 6 months ago and they ended up not responding
I didn’t think anything has changed in this topic. I tried it last time but I still can’t remove my old models from my profile.
I contacted Roblox to remove those items from roblox permanently but nothing happened…
Does anyone have a fix or any sort of update on this? I first experienced this a few years ago and I’m surprised I still can’t remove the one item stuck in my collections…
I have had this item stuck in my collections for years (I think pretty much since the whole idea of collections were introduced). I’ve tried adding and removing it several times for a while now, I’ll get an error saying “item already added to profile” but when I then press remove it still won’t budge
I contacted support about 2 months ago about this bug and all they said was their engineers would look into it and nothing has happened since
Only “fix” is adding other items to fill the 6 slots to hide it, but I would still like to have it removed
I don’t think we are ever going to see this bug fixed, I know it probably isn’t high on their priority list, but it has existed long enough that it shouldn’t still be an issue… I’ve had this bug for at least 4-5 years
Sorry for re-opening this, but i am also having this issue for a very long time, (since 2019 to be exact). I can’t remove the Balloon Pauldrons from my collections tab on my profile.
Here is a link to my profile: Tirnadi - Roblox
I am hoping if someone working for Roblox could fix this for those reporting this issue. As some want a clean profile without collections, but we do not have that option to remove those from our collections.