As a collaborator on a team created experience, I am able to rearrange thumbnails, upload thumbnails, but I cannot delete thumbnails (even those uploaded by me). This is very inconvenient as we upload many thumbnails to A/B test and I must request the game owner to delete them instead.
Page URL: https://create.roblox.com/dashboard/creations/experiences/63951305/places/137877687/thumbnails
Same root issue as this (they don’t load in the first place):
Hi,
Would you mind to double check whether it’s still happen to you? The team had done some changes in last couple of weeks and we cannot reproduce it anymore.
Bests
@bvetterdays would you mind share some informations:
Is this a group-owned place? what’s the groupId if it’s
those imageId, this place/universeId
Would you mind try to upload another one to see whether you can see that one?
Bests,
Also, “load” and “remove” is 2 different bugs, different teams are investigating separately, i think your case is more “view/load”?
Yes, it’s more of a loading issue rather than the inability to remove them, but this fix means nothing if you can’t view the thumbnails in the first place. There’s a separate bug report for it, so I’ll keep discussing it with you there:
The engineer has been “investigating” for 5 months now. Ridiculous.
Sorry to hear that, i just forward that message to the team who is responsive for this
This now works properly, thank you very much for the quick fix!
Nice, so, remove is confirmed to fix. We will work for loading bug as next step. will close this ticket
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