Can't Connect to Team Create on a VPN

Bug Reports Studio Bugs
#1

VPN Leads to Team Create Error

While connected to any of my 3 VPN’s (Azure VPN, McAfee, and Norton), I am unable to connect to Team Create places in Roblox Studio.

I receive the following error when I have my VPN on:
image

Steps to Reproduce:

  1. Turn on a VPN
  2. Try to Connect to a Team Create Place
  3. Receive an Error

I contacted support who just pointed to the articles on help.roblox.com, which have nothing on failed VPN connections.

Systems information not relevant as this happens multiple computers (different networks too).

It is understandable to take extra security precautions with allowing studio access to VM’s, but it should still be possible. Consider adding a human verification wheel in studio for VPN connections.

It would be much appreciated if this could be fixed as I (and hopefully others) realize how important having a VPN is today.

3 Likes
Can't Connect to Any Game with VPN
Can't Connect to Any Game with VPN
#2

Can you play Roblox games on the VPN?

5 Likes
#3

Apparently you cant, must be a new update. Time for another topic.

1 Like
#4

I believe this is just a new feature and not a bug, it looks like Roblox wants to eliminate bad actors that are hiding their real IP address.

1 Like
#5

If Roblox can confirm this, then a #platform-feedback:studio-features request is in store.

#7

Can you not play or edit roblox games with a VPN anymore?

#8

I can’t reproduce this issue when using a VPN (it works fine for me).

I am using Surfshark and my PC is running on Windows 10 Pro.

#9

VPNs work fine for me in Roblox games. I personally use HotspotShield.

#10

That is because Roblox fixed this issue for games: