Can't move with the controller

Bug Reports Roblox Application and Website Bugs
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#1

Hello, I play roblox on mobile and sometimes play with my controller, but recently I can’t move at all. All the button except for the left thumbstick, right thumbstick and dpad work.

Phone information: Realme 8i, Android 13 and latest Roblox version.

Expected behavior

If it was working correctly I could be able to move my camera and character in-game and move UI selections.

2 Likes
#2

Bump, i had experienced this yesterday though i was on PC

#3

List of Questions:

  • Are you using Bluetooth to connect the controller to your phone?
  • Does this issue happen in all experiences/games on Roblox or just one or a few specifically?
  • Do any other games on that same phone work with your controller?
    • (Minecraft would be the only game that comes to mind.)

My thought process is that it could be a phone or controller issue. If the controller works fine in other games, that suggests it’s a Roblox issue.

#4

I’d assume this is a different issue then, considering the OP is on Mobile and you’re on PC. I think you should make a separate bug report. You can do so from here:

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Remember to provide information/format the post based on this: How to post a Bug Report. (Edit: nvm you have previous Topics in the #bug-reports category so you’re good)