Can't open access settings of my game

[Festivereinhard2 (Festivereinhard)]

For days now I can’t open the access settings of my game Innovation Inc. Spaceship. It works fine with my other games, but not with this one. When I open the access settings I just get an Oh noes error. I have tried to open these settings on multiple different laptops, and they all give the same error.

I want to change the price of private servers for my game. I also tried to go to game settings in studio, and then the monetization tab, but that also does not work. When I try to open that, i get the following warning:

  Failed builtin_GameSettings.rbxm.GameSettings.Pages.MonetizationPage.Controllers.MonetizationController:159: HttpResponse = {
	handleRetryErrorMessage = "Reached maximum number of retries (3). Rejecting request.",
	requestErrorMessage = "Http request to https://develop.roblox.com/v1/universes/123069416/configuration/vip-servers rejected because request did not succeed.",
	requestOptions = {
		Method = "GET",
		Url = "https://develop.roblox.com/v1/universes/123069416/configuration/vip-servers"
	},
	responseBody = {
		errors = {
			{
				code = 0,
				message = "upstream request timeout"
			}
		}
	},
	responseCode = 504,
	responseTimeMs = 2184.636354446411
}  

Expected behavior

I expect to be able to open the monetization settings in studio and access settings on roblox website

Page URL: https://create.roblox.com/dashboard/creations/experiences/123069416/access

[aroloxia (aro)]

you can check Roblox’s status page to see if there are ongoing problems. Try clearing your Roblox Studio cache or restarting it, and consider switching to a different network. If you’re still having trouble, you can try accessing the settings through the Roblox website. If none of these steps work, it could be a temporary issue, so waiting a bit and retrying might help. If the issue persists, you might want to reach out to Roblox support for assistance.

[bvetterdays (roman)]

@aroloxia

If the issue persists, you might want to reach out to Roblox support for assistance.

This response is misinformation. Contacting Roblox Support does not help resolve these kinds of issues. Please refrain from these kinds of replies if you’re not informed yourself on the issue being experienced.

[Festivereinhard2 (Festivereinhard)]

What are you talking about? did you even read my post? I just said it has been going on for days. Also I said it works fine with other games, so its not my network. I also said that I first tried through the roblox website. And I am reaching out to roblox support via this ticket…

[Bestspyboy]

if you need to make changes, you can use my workaround for now - you’ll need to find your universe id first though

Can’t open experience’s Access Settings page, desperately need to change private server price

try the api? wouldn’t normally recommend but as a last resort it might work in this case the applicable route would be: https://develop.roblox.com/v2/universes/6691360134/configuration it’s a PATCH call, if you’re not familiar with API calls then you can use the swagger docs. [image] go to the docs, then select the turquoise entry under UniverseSettings. click Try It Out. then enter your universe id (6691360134) and in the “model” box put the following: { "allowPrivateServers": true, …

[Festivereinhard2 (Festivereinhard)]

Thanks a lot! I will not mark it as a solution though, so roblox still sees this bug as unfixed.