Cant verify identity in talent hub

[rickje139]

Reproduction Steps
Click the Verify Your Identity button

Expected Behavior
My identity to get verified and my account to get listed in the creators list.

Actual Behavior
I get sent to my account settings page and nothing else happens.

Issue Area: Talent Hub
Page URL: Talent Hub
Impact: Critical
Frequency: Constantly
Date First Experienced: 2021-08-06 00:08:00 (+02:00)

[metatablecatmaid (metatablecat)]

This is intentional behaviour until they roll out the feature I believe?

[rickje139]

I have acces to the talent hub already, but i cant verify myself as a game creator.

[metatablecatmaid (metatablecat)]

@peraldon

What does it mean to be ‘Verified’ in Talent Hub?

• You will notice users have a ‘Verified’ or ‘Not Verified’ badge next to their names in Talent Hub. When a user is verified, this is Roblox saying that we reasonably think that this user is a real person and is the person they report themselves to be. This is a signal you can use to help build trust with someone new. For now, verification is led by the Roblox team, and only a select few top creators are proactively verified on the Talent Hub.

Manual user verification doesn’t even seem to be available right now? Its unlikely but I’m sure a few of us would like to be verified lol.

[rickje139]

I have been in charge of the popular game called plane crazy, but this game is stuck to madattak his profile due to being unable to transfer it to a group game, so i have to do everything myself and contact him when there is absolutely no way to do it myself.

If i cant get myself verified, it means he has to manage everything which he doesn’t even have time for and doesn’t even want to spend time into as he doesn’t want to have anything to do with the game.

[disclosuure (disclosure)]

They have not released the manual verification feature to anyone, regardless of whether you have access to the talent hub.

[peraldon (Jed)]

Hey! Thanks for the report. Right now we do not have self-verification enabled - we’ll be shortly disabling the button so it’s less confusing for users.

[xarmebx (armeb)]

hey, uh how long is shortly?

[DominatorVip]

I am having the same issue, I click on the button but it just brings me to my account settings page with no further options relating to verification.

[metatablecatmaid (metatablecat)]

This is now available if you verify your ID under Settings

Honestly, I was expecting peraldon to announce it but hey, it’s available now

[crazyEjai (Giyu)]

@metatablecatmaid how would I do this?

[buildthomas]

Did you spot the huge “Verify My Age” button?

[crazyEjai (Giyu)]

I saw that and figured it out thanks!

[Temp_Iates (Template_s)]

I have the same problem, and it’s stopping me from doing anything useful.

[buildthomas]

This issue has since been solved – please file a new bug report with detailed information if you are still experiencing this.