It can fairly obviously be deduced from the post. If there was no cost difference or other significant performance-related deficit to doing this for all users, obviously Roblox would apply it to all users across the board. It’s inconvenient to run two different processes for different users after all. It doesn’t make sense to do this voluntarily just for the sake of it.
Basically this reads as “the EU is adding some difficult/expensive rules and we’re doing this for EU users because we have to”.
It’s not like anybody at the company would have seen this and went like “yup this is great, ship it” if there was no cost difference.
Why make this only available to EU users? Why should I, as someone who is based in the UK (and thus no longer a part of Europe, thanks a lot Brexit! /s) have 5 months less to appeal moderation decisions, compared to someone who does reside in Europe?
With these two quotes - Does this mean that EU-based users will get more transparency surrounding moderation actions…? Will there be a difference? Or will everyone, regardless of location be able to get more transparency? I also find it interesting how the 1st quote mentions “whether automated processes were involved in detecting/taking action on their content” - I wouldn’t be surprised if a good portion of moderation is carried out by AI and not humans, given how overtly strict moderation has been of late.
It is (mostly) done by AI, like asset moderation. Game moderation, appealing for Roblox support, and some more are human done because theres less being sent and uploaded there.
Alright. Let’s get this out of the way. As an old roblox user and EU citizen. If this law never happened Roblox kept the moderation system for sure. EU forcing their hand did not have to happen this way. This issue has been there for a long time and we asked them to address it for a very long time. Hopefully EU citizens are the testers to expand this transparancy system to the rest of the world. EU W.
This isn’t about altruism. This about getting your money’s worth. Roblox already spent the money and manpower to build the tech to be compliant with DSA rules, so why don’t they get their money’s worth? Expand it to all users and get the most bang for your buck.
It has nothing to do with caring about your customers. It’s about using the tech you’ve built. There’s no additional cost to roll it out to all users.
That specific part really sparked me. Why are we all not given insight to these things as well. Before I got verified I was getting 2-3 false moderations a month I assume were from automated moderations from false reports on my account as a popular creator I had to keep appealing. I think it should be universal also as it’s not fair and I think we all would like to know if our moderations were actual things vs automated instead of made to look 100% human in official documentation when the things we are moderated for a lot of the time in my case are not valid. So it’s either their moderators are not trained properly or incompetent or it’s automated with a lot of the moderation process. I have had way to many obviously false moderations in my time on Roblox to not get any real information about how they came to those decisions.
It’s easy: Roblox isn’t doing it because they want to, they’re doing it because they have to. But they don’t have to do it outside of the EU, because that’s different jurisdictions.
As everyone else said, if you truly “prioritize safety” and “respect privacy”, why wouldn’t you respect privacy rights where it’s not obligated by law?
This isn’t just about the DMA, it is a bigger problem in Roblox. Also when requesting what information you know about me, I had to verify that I’m an EU/Canada citizen…
Hahaha, yeah Roblox is a charity! They totally didn’t calculate the risk vs reward factor with the idea that most developers struggle to even make a bare minimum living when that’s their focus. They would not have done if it wasn’t for their benefit, they’re a publicly traded company.
Okay, I get it. You’ll try being transparent about ads, the recommended feed and moderation all over the world.
But…
Don’t you think this isn’t fair to those outside of the EU who have a 1 month duration?
I think it would be better to make 6 months global. Especially considering the commomly experienced possibility that a semi-active user gets banned during a duration that they haven’t logged on for a while.
That 6 month buff just seems like a perk to being an EU citizen to me. Man, now how I more wish I was an EU citizen!
No! This is the first I’m hearing of Roblox being a publicly traded and for profit corporation!
I just don’t go on announcement posts and express my disgust with a company “announcing” that they’re complying with a legal requirement. I instead try to prompt people to think critically about it and express my discontent politely. As is tradition.
