I uploaded items over a week ago and their thumbnails have still not appeared on the site. I think this may have been posted about before but it has been a few weeks and my assets are still showing blank. New items I upload immediately show up as a blank thumbnail and never show the correct item. This seems to occur 80% of the time, I’ve had four thumbnails render properly but all the others fail to load.
I use these thumbnails to display the clothing players are about to buy in my game, their failure to load is discouraging players from purchasing items.
Here are links to the assets that are not loading. Please note, these items were not moderated, they are approved and can be seen and worn by other players when the actual item is loaded into the game; The issue is with the thumbnails. Is there any way to force these items to load properly or will I have to reupload them? Right now, uploading has a low chance of success.