ControllerPartSensor sporadically crashes players

Edit: Confirmed to be caused by using the ControllerPartSensor instance. Removing it solved the crashing.


I don’t know what to say - my game’s haunted.

After the last release where I added a slide, every user is reporting crashes at random intervals. I am also experiencing these crashes as well at a very frequent rate. Additionally, the crashes will more often than not fail to create a memory dump, but I do have 4 dumps to share with an engineer in private.

The game will most times close without warning, sometimes it will freeze, and rarely it will display the An unexpected error occurred message.

Would appreciate getting an engineer to look at the cause of these crashes ASAP. I am unable to release the game with this many crashes.

4 Likes

Can confirm this happening in game.

I can confirm that this has happened to me as well.

Are you able to provide us with a place file and repro steps for this crash?
It would help us tremendously with tracking down the bug.
Thanks