The Creator Hub’s configure page refuses to change the name and description of a game we’re attempting to update. It also seems to affect our other games as well.
Expected behavior
Creator Hub successfully applies new name and description changes
Games affected:
Configure this Place:
“Unknown Error, please try again later.”
^ New game name is only visible when you click “Translate to Original Language” on the game page (not sure why this option even appears). See below:
Configure this Experience:
“New universe name or description has been rejected. Name could not be saved. Please try again.”
“New universe name or description has been rejected. Name, Description could not be saved. Please try again.”
^ I hope it’s not the filter because there is NOTHING wrong with this name or description, especially since the original was the same thing except with the name being Av instead of Lines.
(And yes, I did “try again.”)
Oh, and it’s not “Newport.”
Is “PTA Subway” the issue? I sure hope it isn’t because the “subway” aspect is the main selling point of our games and this is part of the existing names which have (obviously) already been allowed. Is the filter rejecting this for some reason, or is it another reason?
Some extra statistics: our group has 37K+ members waiting for this game to release while we work on it. I don’t think the name and description is what should be stopping us.
Page URL: https://create.roblox.com/dashboard/creations/experiences/4696539651/configure
