STAFF ASSISTANT EXAM - ANSWERS
What is the first Middle Rank here at Crystalize?
A: The first Middle Rank position here at Crystalize is Staff Assistant.
What rank is capable of hosting interviews?
A: The first rank that is capable of hosting interviews is Supervisor.
What rank is capable of hosting both interviews and trainings?
A: The first rank that is capable of hosting both interviews and trainings is Assistant Manager.
What rank has admin at the cafe?
A: Staff Assistant has admin at the cafe.
Name all Middle Rank positions here at Crystalize.
A: Staff Assistant, Supervisor, Assistant Manager, and Manager.
Name the highest Middle Rank position here at Crystalize.
A: Manager.
What is an example of a before the session shout?
A: [INTERVIEWS] Are now being hosted by [USERNAME]! The session will be initiating at [TIME]! This is an ideal opportunity for those interested in a job!
What is an example of a server locked shout?
A: [INTERVIEWS] Unfortunately, the assembly has initiated and the server is locked. We deeply apologize to those who couldn’t make it. The next session will be hosted at [TIME], we hope to see you there!
What is an example of a session ended shout?
A: [INTERVIEWS] The session has successfully ended! Congratulations to those who passed, apologies to those who didn’t. The next session will be hosted at [TIME], we hope to see you there!
How many people can fill in the position of Host at Interviews?
A: One person can fill in the position as Host.
How many people can fill in the position of Co-Host at Interviews?
A: One person can fill in the position Co-Host.
How many interview rules are there?
A: There are 5 interview rules.
How many interview questions are there?
A: There are 5 interview questions.
How many sessions are Middle Ranks required to attend per week?
A: They are required to attend 5 sessions per week.
How many minutes are Middle Ranks required to spend at the cafe daily?
A: 20 minutes daily.
What are consequences of using an Inactivity Notice to bypass activity requirements?
A: It will result in a termination.
What are the affects of not having an active Management Team?
A:Without an active and engaged staff team, it is extremely difficult to deliver excellent service.
What are the consequences of not following the Code of Conduct?
A: Demotion, warning, blacklist, or termination.
Explain why the Staff Code of Conduct was created.
A: To ensure all staff members are correctly following the rules.
What aspects are in the working body?
A: Conduct, Consequences, Grammar, Productivity, and Respect.
Explain the working body.
A: Staff must learn to have good productivity, this includes performing tasks to ensure customers satisfaction, respect towards all staff and customers, grammar is key and some good words to use are ma’am, sir. Staff members should be strict on consequences, if someone is caught trolling they deal with it respectfully.
What is the Staff Lounge used for?
A: To chit-chat with other staff members.
What is Staff Announcements used for?
A: Important announcements that are directed to Middle Ranks.
What is Staff Notifications used for?
A: Reminders to Middle Rank members, such as activity, help needed, etc.
What is Staff Bot Commands used for?
A: Confidential bot-commands.
What channel should you never mute?
A: Staff Announcements.
List a consequence of leaking confidential information to the public.
A: Termination from your position.
What are 3 blacklisted admin commands?
A: pban, unban, mod.
Why should you never use blacklisted commands?
A: It will result in a consequence from Management.
What does AA stand for?
A: Admin Abuse.