Custom Chat tags break when using console(PS4) chat

[Farmboy014]

Our game Crimetown has custom chat tags for group roles. With the recent release of chat on console platforms, the chat tags break and output a bunch of code into the chat along with the user message. This was notice on (PS4).

The script for them have not been touched in months. They continue to work on both PC and Mobile platforms. So far, I have tested other games and have not been able to replicate it. This issue mainly occurs within our game : Crimetown , and may affect others.

Here are some screenshots:
PC:

Mobile:

Console:

Expected behavior

What I expect to happen is a smooth transition with users still able to use the chat and not see random code with the tags when using console chat.

A private message is associated with this bug report

[Ro_JJam]

Hello, I’ve found what may be the underlying cause: Chat tags that have a size field that are decimal will fail to be rendered correctly. In your case, I see a size = 25.5.

This is likely an issue caused by us on Consoles multiplying the chat size by 1.5 in order to scale it up for 10ft UI. You can patch it in your game by rounding the size to the nearest integer, but we probably need to do the same.

Edit: Fixing it on our side also fixes it on your experience, so you can either patch it yourself manually or we will get to it in a few weeks.