Data Stores Issue Feedback

Affected games:

Reports received:
Starting around January 2nd, I received my first reports. I myself noticed data loss first on January 5th. I received approximately 20 reports so far, but I’m positive that there’ve been many more players losing their data.

Data store methods:
GetAsync & SetAsync. Code details see Data loss starting two days ago

Logs / information
I don’t have any stored server logs. I did some debugging however and figured the data stores would return nil upon first call without erroring or throttling once at all.
Furthermore, I once launched a VIP server and the data stores appeared to continuously fail on that one specific server. Player data, playlist, leaderboards, etc didn’t load at all, not even after retrying about a minute later. Everything worked fine after restarting the server.