Dialog bubbles do not render above NPCs while using LegacyChatService in Play Solo

[cloakedyoshi]

1. Create a part/NPC
2. Put a Dialog instance in the part/NPC
3. Put a DialogChoice instance inside the Dialog instance
4. Ensure your TextChatService is using the LegacyChatService version
5. Enter Play Solo
6. Click the Dialog bubble above your part/NPC; observe dialog bubbles do not appear
7. Click the DialogChoice response; observe dialog bubbles do not appear

Play Solo

In-App

Expected behavior
Same as in Team Test and the Roblox App, the dialog bubble should render above the NPC and players in Play Solo mode.

[thirdtakeonit]

Thanks for the report! I filed a ticket in our internal database.

[cloakedyoshi]

Just got a report from a user on either Xbox or PS4 that they can no longer see text bubbles above NPCs. FWIW, I cannot reproduce anything they’re describing on a Windows desktop.

Not entirely sure if they mean the same bug as this, but I’m worried that this bug may no longer be limited to Studio.

[TreeNinjaPR0 (TreeNinjaPRO)]

Likely affiliated:

Roblox on Console dialog (bubble) bug

App Version: 1.10 Platform: Console Encountered in modern experiences. Title: Roblox on Console - Dialog Bug Description: Roblox has two systems in place for chat and visual bubble messages. LuaChat (classic, dialog NPCs stay in classic style), and TextChatService with revamped text bubbles. The dialog option could be added in-experience and allows players to communicatie with NPC. The dialog option is interactable, and chat bubbles appear above the characters when interacting. This feature…

Posts describes the lack of NPC bubbles when experiences utilise the TextChatService, revamped bubble system frameowrk on console. Perhaps it’s a seperate bug. Upon test, Flood Escape still has the NPC bubble.