I received an E-Mail from Roblox Support, and they refunded the Robux I had used to purchase the Torque the Blue Orc and Ruby Archfey Visage faces.
I’m very happy to see that they actually took care of the situation, even though they were two weeks late.
Torque the Blue Orc: Torque the Blue Orc - Roblox
Ruby Archfey Visage: Ruby Archfey Visage - Roblox