[Experience Page] Experience shows as “This experience is currently not available” - Reopened

[Brick_man]

Original post: [Experience Page] Experience shows as "This experience is currently not available"

Although the post was marked as resolved, the issue is indeed not resolved. Before today, I thought this might have been limited to my own account, but other users have reported it. I am still unaware of how widespread the impact is.

Repro steps on my account:

1. Open a fresh chrome session
2. Navigate to roblox on web
3. Open the game page. See the experience is unplayable.
4. Interestingly, refreshing will fix this and the fix will last the rest of the chrome session, but the damage might be done depending on how widespread this issue is.

System Information
CPU 11th Gen Intel(R) Core™ i5-11400F @ 2.60GHz

Browser Information
Chrome

Expected behavior

Expected: game is playable. There should be a green button appearing that allows me to play even the first time I open the game in the browser.

[Hooksmith]

Sorry about the old post being marked as Fixed inappropriately, can we please keep the discussion there instead? I’ve just marked that issue as “Open” again for clarity and asked our triaging team to take a look at it. Thank you!