Frappuccino - Code of Conduct
The Frappuccino’s Code Of Conduct is a list that we have compiled that we expect our customers, baristas, Middle Ranks, and High Ranks to follow and regulate. We want this group to remain a functional company appropriate for all Customers. Failure to follow these rules will lead to punishment.
Overall Code of Conduct
[1] You’re expected to treat all members with respect regardless if you like them or not. Any acts of discrimination against race, gender, appearance, or sexual orientation will result in a ban.
[2] Trolling or any sort of disturbance within our group is not allowed. Anyone who decides to break this rule will first be informed and then followed by a warning if you decide to continue. If you still fail to follow this rule, you will be banned from the server.
[3] If you have inappropriate, offensive, or any other inappropriate clothes in general, you will be asked to change it. If you fail to change your avatar when asked to, you will be banned.
[4] Exploiting is not allowed at all within the Frappuccino group. If you are caught exploiting you’ll be banned.
[5] Advertising other groups is strictly prohibited, and you will be banned.
[6] Any type of racial slurs, comments, or suggestive behavior will not be tolerated in any of Frappuccino’s establishments. This behavior will result in an automatic ban.
[7] This is an English group. Any other languages aren’t allowed because most moderators and LRs don’t understand it and MRs+ can’t moderate it.
[8] Respect is to be given to higher, lower, and the same ranks as you. Disrespect will not be tolerated, it will result in a warning, and possible removal from the server.
[9] If you’re banned, you’re allowed to send a ban appeal to a Cheif Staff Officer+. You’ll receive a response in the next 48 hours. After you appeal this ban, you cannot receive another ban, or you’ll be suspended. Middle Rank+ have the right to ban any of your alt accounts with no warnings given.
[10] When you’re at the cafe, the max of items you can order is three. If you do not obey this rule, you’ll be banned.
Staff Code Of Conduct
Clothing
Here at Frappuccino, we require all members to be wearing appropriate attire. There should be no inappropriate images or messages anywhere on your avatar. A shirt and pants are required to be worn at all times.
Attitude
Frappuccino staff members, we expect that when dealing with issues related to Frappuccino that you present yourself in a professional manner. This means that you are, prohibited from doing actions like being disrespectful and trolling, even in the most stressful situations. This includes making offensive jokes of any kind.
Responsibilities
All staff members will be held to their actions. Whether this might be supervising LRs, working behind the counter, or dealing with disruptive customers. All staff members are supposed to help us meet our goal of having the most inclusive and fun environment possible. We understand that there may be many distractions, but when you are at Frappuccino it is expected that you are contributing to the overall environment.
Behavior
All members of Frappuccino are expected to show respect towards one another. This means we shouldn’t see you trolling, gossiping, saying offensive jokes, or disrespecting staff and customers. Please don’t start, or try to get involved in, drama towards other members or groups.
Hinting
Asking/Hinting for a promotion to an MR+ rank will highly lower your chances of getting this rank. Depending on the severity of the situation, you may even get blacklisted. There are limited MR positions available, and constantly asking for one is seen as immature and unprofessional. Instead of hinting, you can be a hard-working, sociable, inclusive, and active barista.
Grammar
If you’re a Trainee+, grammar is required at all times while working at the Cafe. All staff must use grammar at Frappuccino related games. If you are a Customer you aren’t required to use grammar. If you fail to use grammar, you’ll be warned, if you continue, you’ll be demoted. If you’re an MR+ you are required to use grammar all the time at Frappuccino related games.
Job Requirements
If you would like to work at Frappuccino, you cannot have safechat. Due to the chat system blocking out certain words. To remove it, you must wait until your account is 13 or change the date of birth. Your account must be 30 days old to apply for a job at Frappuccino. If your account is below 30 days, you’ll have to wait until it reaches the required amount of days.
Admin Commands
Admin abuse is not acceptable at Frappuccino. Admin commands should only be used to assure the Cafe and shouldn’t be abused. All LRs will be given the “give” and “support” command. Which gives customers items and calls for an in-game admin. Using these admins for entertainment or enjoyment will result in a demotion.
Anyone that breaks these guidelines in the Frappuccino’s communications server or Frappuccino-related games will be given a warning. Feel free to ask one of our MRs+ if you have any questions.