Staff Rules & Guidelines
As a staff member, you are representing the Frizzled community, and are therefore required to follow the staff rules listed below. If you are unsure of your role, feel free to refer to the ‘Jobs and Information’ page.
Introduction:
As a staff member at Frizzled, you are expected to go to the necessary training and continuously work to rank up. Asking for promotions will reduce your chances of getting one in the future as well as waste time working hard. By being active and having a good work ethic, you will have a greater chance of promotion. Here at Frizzled, grammar is not required but recommended, unless you’re an MR+. However, professionalism is still necessary to ensure proper communication and character is shown.
Staff Rules
- Grammar is only required for MR+, however, you are still expected to use basic spelling, and to make sure your sentences make sense.
- You are a staff member, therefore, trolling, spamming, and exploiting are strictly forbidden. If you are caught doing any of these acts you will be demoted, and in some cases terminated.
- If you spot an exploiter or troller and there is no MR/HR in the server, please call one in the communications server or on the group wall.
- Do not cause drama (tea) within the community as it just causes a burden on other staff members and guests.
- If a co-worker is struggling with a recipe or how to use something, make sure to help them out as much as you can.
- Our #1 goal here at Frizzled is to make sure to put a smile on your face and make sure you are having a good time!
Cashier Guidelines:
As a Cashier, you are expected to greet any customers that come into the bakery, and of course, stay professional at all times. To be a Cashier, you must know how to interact with customers and take orders by using the order system at the registers. Therefore, it is suggested to have a greeting when working behind a register.
This is an example of a correct greeting:
- Having a good greeting leaves a friendly first impression on the customers and makes people want to come back to our bakery!
“Hello! Welcome to Frizzled Bakery! My name is (insert name/username)! What can I get for you today?”
This is a simple template of a greeting, so feel free to customize and add emojis. We recommend you to have your greeting prepared beforehand by copying and pasting it, as you won’t have to write it out every time you get a customer.
You are also responsible for making any tasty drinks that a customer orders in the back kitchen. If they simply order drinks, you are not required to log in to the cash register. Since there is no order board for drinks, you will have to remember it. If you forget a recipe always feel free to refer back to the Frizzled Recipe Guide.
Chef Guidelines
As a Chef, you are responsible for making any delicious pastries and foods that the customers order upstairs. You are expected to wait downstairs for any orders to come in on the order board. If there’s nobody on the server or ordering food, it is okay to go out and collect FrizzledBucks or hang out with friends. To claim an order you will need to look at the order board on your screen, and simply press claim.
Contact List 
Ownership
Chairman: Aqusteus (Zay)
Should only be contacted regarding Development positions and Corporate reporting.
Chairwoman: evphvrias (Meadow)
May be contacted for any department or corporate matters.
President: N/A
May be contacted for anything.
Vice President: fearlless858
May be contacted for any department matters.
These ranks should only be contacted for high-ranked corporate emergency matters only. All other matters can be directed to the appropriate ranks
Corporate
Corporate Officers
Chief Staff Officer: alemesor (Rosie)
Should only be contacted regarding the Management and Staffing Teams.
Chief Operations Officer: 4kqtv (Kail)
Should only be contacted regarding events or sessions.
Chief Communications Officer: 2cadence1 (Caden)
Should only be contacted regarding affiliations or business representatives.
Chief Moderation Officer: SirCalebXVI (Caleb)
Should only be contacted regarding any high-ranked Moderation Team staff.
General Manager - should also be contacted regarding any low-rank staff members, or Interns to Bakery Leaders (STAFFING). Also contact regarding their specific department, which can be found under their role tab in the communications.
Senior Management
Bakery Manager - Should be contacted regarding any low-ranking staff members, or Interns to Supervisors.
Shift Leader - Shift Leader - Should be contacted regarding any low-ranking staff members or Interns to Staff Assistants.
Management
Assistant Manager - Should be contacted regarding any low-rank staff members or trollers.
Supervisor - Should be contacted regarding any low-rank staff members or trollers.
Staff Assistant, Intern - Should be contacted regarding any low-rank staff members or trollers.
Moderation
Chief Moderation Officer (Moderation Lead)
Shouldn’t be contacted unless there are present matters with the Assistant Moderator Lead.
Assistant Moderator Lead
Should be contacted regarding Senior Moderators only.
Senior Moderator
Should be contacted regarding any Junior Moderators, Trial Moderators, or Bakery Disruptions
Junior Moderator
Should be contacted regarding Bakery Disruptions.
Trial Moderator
Should be the first contact regarding Bakery Disruptions.
If you have any questions regarding Staff Guidelines and roles, please feel free to contact our Chief Staff Officer.