Game assets are not loading correctly

For some reason, assets do not load within Roblox Player properly, see images below for reference of the problem:
Running on: Apple M1 Max Mac Studio, MacOS 27.0



Expected behavior

I expect all assets to quickly load like they used to, not showing half rendered assets & meshes

5 Likes

I’m having the same problem. For several days now, in certain regions and in Roblox Studio, my assets won’t load. In a 2D game like mine this is critical, because the entire game becomes invisible. I hope this gets fixed soon.

2 Likes

Bump. I’ve also been experiencing similar issues on my Roblox Studio. Incidentally, I’m also on macOS.

I’ve also realised that this issue starts to happen after playtesting in Studio, though I’m not sure if this is relevant; just a trend I’ve noticed. The issue usually fixes itself once you exit and re-enter the Team Create.

Hope this gets fixed soon!

nmv I just figured out why it was happening. In some recent update, they changed how parts load based on the camera’s distance to them. Before, parts would load even with the camera far away; now they don’t.

The problem is fixed by raising the game’s quality settings, or by moving the camera closer to the parts.

Hello There! I hope you’re doing well.
Thank you for taking the time to submit this issue and for reading our message.
To help us move forward, we’d appreciate your support with a few questions:

• Is this issue still occurring on your device?

  • If so, would it be possible for you to share with us a microprofiler dump File, and your system information?

Don’t worry — we’ve got you covered!
You can find step-by-step instructions on how to generate and send the microprofiler [How to post a Bug Report - Bug Reports - Developer Forum | Roblox]. Following these steps will help us better understand the issue and work on a solution more efficiently.

Thank you again for your cooperation!

so glad I found this. I’m experiencing this exact issue.

doing that for me actually makes my recording more laggy which is not great.

so that actually doesn’t fix the problem for me.

yet the bug is still here. I can’t record smooth videos without lag with this issue still being here.

I replied to myself for some reason but yet hopefully there is a clear fix soon.

It seems like assets are incorrectly using the level of detail functionality. Meshes that “fail to load” are really low polygon versions of themselves.

I’m also experiencing materials, including the defaults provided by Roblox, are loading very blurry. I’m guessing this too is related to LoD. Upon opening Studio, the affected meshes and textures appear somewhat random, though there is a tendency for objects closer to the camera’s start location to be less affected. Inversely, the further away you get, the worse the fail rate of loading for both textures and meshes becomes.

Reinstalling Studio seems to fix (or at least ameliorate) the issue, but only temporarily. The issue returns within a session or two. Is it possible that cached memory is leaking across sessions?

I’ve also noticed this issue only seems to appear in my larger places. Small places with fewer assets do not seem affected.

I’ve submitted my most recent log to bug-files. I hope this helps!

I actually hope this gets fixed before August.

I am still experiencing this issue. This just makes gameplay recordings for me very limiting because when I record something on the full quality setting it will lag a lot so I really hope this gets fixed sooner rather than later.

Hello there! I hope you’re doing well.

Thank you for taking the time to read our message.

Since no additional information has been provided and we were unable to identify any issue at our end, we will proceed to close this report.

If the issue persists or if you obtain any new information that could help us analyze it further, please open a new report including all relevant details and a clear description of the problem. For more information on how to write a issue report please visit [How to post a Bug Report - Bug Reports - Developer Forum | Roblox].

Thank you again for your cooperation!

I really don’t know what to do now