Game Passes not showing in the game's shop page

Reproduction Steps

Open any game’s page on the normal website and compare the game passes shown with the ones displayed in the mobile app for the same game. The mobile version doesn’t display all of them.

iPhone Xr
Latest app version

Expected Behavior

I expect to see the same game passes I see on the website version, which is all of them.

Actual Behavior

I do not see all game passes. Compare the following images of Adopt Me’s shop page:


Mobile app:

Issue Area: Mobile App
Issue Type: Display
Impact: Moderate
Frequency: Constantly
Date First Experienced: 2022-12-04 00:12:00 (+02:00)


Thanks for the report! We are aware of this issue we’ll follow up when we have an update for you.


I have this issue in my game aswell, Please fix it asap.

Just to tag on, I am experiencing the same bug as well.

Place number: 23380021

I would like to point out I am also experiencing the same issue with game pass display inconsistency between the website and the mobile app and notice other games are affected as well.


Mobile App (Android 10 operating system)

Same for my game