Game placed under review with no reason or warning

Community members reached out to tell us that our game was under review. We received no reason or warning, after checking, it is under review.

I would like to at least know why my game was moderated so that I can fix it.

I’ve contacted Roblox support/appeals to no response, looked everywhere for a possible reason as to why the game was moderated, including moderation history, audit logs, etc. Other solutions on the Creator Hub were no use.

It is increasingly getting harder to be a small developer in conditions like this, thank you.

Game Link:

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Correct me if I’m wrong but, I believe under review means it hasn’t been moderated yet, only that it might and probably will be in the near future. Otherwise just mail support, though it might take several days for them to answer

Its unplayable, and the asset manager has a notification as such.

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I can confirm as of right now there isn’t any reason that I can see for our place to be under review. Nothing we added has been a problem before. The problem is no one can join the game at all, which puts us back and taking a week on waiting for them to even consider moderating isn’t exactly an option. These conditions are unmanageable and unacceptable.

3 Likes

Hey recently my game’s also been randomly put under review, i’ve noticed a pattern where if alot of players join, the game goes under review, and then goes back to normal when the players leave.

Its been two weeks. Still no reason as to why this happened at all.