Game Stopping Bug - Unable to join studio due "409 Conflict"

Bug Reports Studio Bugs
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#1

Description:
After the community rollout, we tried changing the permissions and using the new ones. However, the result was that, even though we had full editing permissions, we locked ourselves out of all places.

Currently, the situation is even more complicated: we now have an enormous group of people, and we’re no longer able to maintain control over any place, hope this get fixed ASAP.

Visual Aids:

The configuration of the role we tried to add (and the one I was added to) is shown in the attached video.

Currently, the Main Group Role (which is the role I belong to) does not have any of these permissions. (Legacy)

Links:
Group: https://www.roblox.com/communities/4219097 (All Places)
Main Place: 💼WORK 💼 Military Roleplay - Roblox

Expected behavior

You Should be able to join studio

#2

Hi, just to confirm. The user who is trying to edit the experience in Studio has the “Development Management” role assigned to them?

Is this your userId that is experiencing issues when trying to edit?

#3

Yes, Actually I am assigned to that role.
Just tried to assign an ALT to the role and he got the same problem, as you can see. So it’s not my account

image
image1917×1007 84 KB

#4

It looks like you are launching Edit from the Creator Dashboard. If you try to edit from Studio, do you get the same result?

#5

Yeah,

We tried everything, We can’t no more access places in group.

#6

Thanks for sharing all this information. Are you able to have the community owner add you to another role within the community, which has the non-granular legacy permission enabled?

Screenshot 2024-11-22 at 10.32.04 AM
Screenshot 2024-11-22 at 10.32.04 AM1622×102 20.3 KB

#7

Certainly, I’ll let you know as soon as we re-enable this permission and the eventual result that this action produces.

Actually, this was a solution we tried this morning after seeing this, but without success. However, I’ll try it again in case it works.

1 Like
#8

UPDATE:

I Was Able to reproduce the issue in a my personal group, in our Main Place Team Create is turn off.
If you have team create turn off and you remove in the main group the ability to Create and Edit community experience you get locked out from your place. (Must have always a role added And the ability to edit with the new roles)

Video: Watch Registrazione dello schermo 2024-11-22 195844 | Streamable

That’s it!

#9

Got it! You’ll want to have team-create enabled. Once team create was enabled for the experience, group collaborators with edit permission will be able to join in studio.

Would you consider your issue resolved?

#10

I’m not sure if this is currently a major issue, but it might be worth considering adding a patch to prevent situations like mine, where I spent an entire day trying to understand why access wasn’t possible. Since group permissions are being deprecated, relying solely on the new roles without enabling team create will inevitably cause this issue.

Thank you!

1 Like
#11

It would be nice to have a more clear error message since “Error 409” is very vague of what went wrong. A error message with what went wrong or even instructions on how to fix would be very handy for developers who find themselves with it.

More of a quality of life suggestion that would be nice to have.

#12

Hi I am also having similar issues to this person.
But I have multiple issues currently.
FIrst one is that when I open Studio, it’ll force me to sign back in. But even when I do, It freezes and gives me a strange error.
Second One is that when I open my game and manage to get past the first bug. It would kick me out and tell me to try and reconnect.
Third One is If I do load my game, It would work smoothly for a solid 3-5 minutes before suddenly freezing and completely bricking studio. Forcing me to use task manager.

Video Aid(First issue, I am unable to get the second nor third issue recorded.):